Samsung SP1604N - making strange noise but passes diagnostic (hutil) test.

[jboriii]

I have two Samsung SP1604N hard drives. One master with the OS (C) on
it and the other used just for files (D).

I started to hear a whining sound from on of them. When this happened
the computer would freeze for a few seconds. PC started to slow down a
lot also. I presumed the problem was with the C drive.

So, I burned some DVD's and deleted some files so the D drive was
empty. I then did a clean install of the OS on D and formatted C and
made it the slave, drive D. And, all is fine now - no more noise or
freezes.

I decided to run the Samsung diagnostic program - hutil
(http://www.samsung.com/Products/HardDiskDrive/utilities/hutil.htm) on
drive D,orginally C !

The drive passed all tests.

I presume this happened because the drive was just starting to go bad.
I had intended to send it back to Samsung which obviously I can't do
now.

Anyone got any suggestions? Is there any way I could could put drive D
through it's paces so it will die a quick death?
Or should I just put it in the bin?

thanks in advance,
JimBob

 

[Arno Wagner]

I have two Samsung SP1604N hard drives. One master with the OS (C) on
it and the other used just for files (D).

I started to hear a whining sound from on of them. When this happened
the computer would freeze for a few seconds. PC started to slow down a
lot also. I presumed the problem was with the C drive.

So, I burned some DVD's and deleted some files so the D drive was
empty. I then did a clean install of the OS on D and formatted C and
made it the slave, drive D. And, all is fine now - no more noise or
freezes.

I decided to run the Samsung diagnostic program - hutil
(http://www.samsung.com/Products/HardDiskDrive/utilities/hutil.htm) on
drive D,orginally C !

The drive passed all tests.

I presume this happened because the drive was just starting to go bad.
I had intended to send it back to Samsung which obviously I can't do
now.

Anyone got any suggestions? Is there any way I could could put drive D
through it's paces so it will die a quick death?
Or should I just put it in the bin?

Actually it does not need to have gone bad. It might just have had a
defect sector it could not read anymore. This can happen to good drives
as well. For example a power spike or vibration may cause this.

I would just run a long SMART self test (don't know what the
Samsung utility calls them, but it is the longest test and would
run somehwere between 30 Minutes and 2 hours or so) every week for
a month or two. If no more problems are found, the disk should be
fine. If problems are found you need to find out what caused them.
It is not much use throwing away the disk, if the real cause is
your PSU (e.g.).

Arno

 

[Rod Speed]

(e-mail address removed) wrote

I have two Samsung SP1604N hard drives. One master
with the OS (C) on it and the other used just for files (D).

I started to hear a whining sound from on of them.

All the time, or only when trying to use the drive ?

When this happened the computer would freeze
for a few seconds. PC started to slow down a lot
also. I presumed the problem was with the C drive.

So, I burned some DVD's and deleted some files so the
D drive was empty. I then did a clean install of the OS on
D and formatted C and made it the slave, drive D. And,
all is fine now - no more noise or freezes.

I decided to run the Samsung diagnostic program - hutil
(http://www.samsung.com/Products/HardDiskDrive/utilities/hutil.htm) on
drive D,orginally C !

The drive passed all tests.

Post the Everest SMART stats for both drives.
http://www.majorgeeks.com/download.php?det=4181

I presume this happened because the drive was just starting to go bad.
I had intended to send it back to Samsung which obviously I can't do now.

Anyone got any suggestions?

Only once you post the SMART data.

Is there any way I could could put drive D
through it's paces so it will die a quick death?

Yes, you can run a drive exerciser on the drive.
Or the SMART self test.

Or should I just put it in the bin?

Depends on the SMART data.

 

[jboriii]

I heard the whining noise when I was using the computer, and when it
was idle.

I will run the SMART self test and post here when done.

Here's the data I got from the Samsung test (it took about 1hr, I took
the full option on the surface scan) :
[SELF DIAGNOSTIC (Hutil v2.00)]
Model Name : SAMSUNG SP1604N
Rom Revision : TM100-24
Drive Size : 152627MB (LBA : 312581808)
Start Time : Mon Mar 27 04:25:54 2006

 

[Rod Speed]

I heard the whining noise when I was using
the computer, and when it was idle.

Its likely just bearing whine, not a problem.

I will run the SMART self test and post here when done.

Here's the data I got from the Samsung test (it took
about 1hr, I took the full option on the surface scan) :

Thats not much use because it doesnt
show the raw data like Everest does.

That should make it clear whether you have had bad
sectors in the past and they have been reallocated, or
whether its just bearing whine which is purely cosmetic.

[SELF DIAGNOSTIC (Hutil v2.00)]
Model Name : SAMSUNG SP1604N
Rom Revision : TM100-24
Drive Size : 152627MB (LBA : 312581808)
Start Time : Mon Mar 27 04:25:54 2006
-------------------------------------------------
Test Loop Number : 1/1
-------------------------------------------------
Scan Elapsed Time : 01:00:48
End Time : Mon Mar 27 05:28:50 2006
Test was completed.
=================================================

 

[jboriii]

Its likely just bearing whine, not a problem.

It was really making a strange noise and if I was using the PC it would
freeze for a few secs.

Not sure if I got the right data here from Everest.
Let me know if this is the right data.
thanks




[ SAMSUNG SP1604N ]

Device Properties:
Driver Description SAMSUNG SP1604N
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File disk.inf

Disk Device Physical Info:
Manufacturer Samsung
Hard Disk Family SpinPoint P80
Form Factor 3.5"
Formatted Capacity 160 GB
Disks 2
Recording Surfaces 4
Physical Dimensions 146.05 x 101.6
x 25.4 mm
Max. Weight 635 g
Average Rotational Latency 4.17 ms
Rotational Speed 7200 RPM
Max. Internal Data Rate 741 Mbit/s
Average Seek 8.9 ms
Track-To-Track Seek 0.8 ms
Full Seek 18 ms
Interface Ultra-ATA/133
Buffer-to-Host Data Rate 133 MB/s
Buffer Size 2 MB
Spin-Up Time 7 sec

Device Manufacturer:
Company Name Samsung
Product Information
http://www.samsung.com/Products/HardDiskDrive/index.htm

[ SAMSUNG SP1604N ]

Device Properties:
Driver Description SAMSUNG SP1604N
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File disk.inf

Disk Device Physical Info:
Manufacturer Samsung
Hard Disk Family SpinPoint P80
Form Factor 3.5"
Formatted Capacity 160 GB
Disks 2
Recording Surfaces 4
Physical Dimensions 146.05 x 101.6
x 25.4 mm
Max. Weight 635 g
Average Rotational Latency 4.17 ms
Rotational Speed 7200 RPM
Max. Internal Data Rate 741 Mbit/s
Average Seek 8.9 ms
Track-To-Track Seek 0.8 ms
Full Seek 18 ms
Interface Ultra-ATA/133
Buffer-to-Host Data Rate 133 MB/s
Buffer Size 2 MB
Spin-Up Time 7 sec

Device Manufacturer:
Company Name Samsung
Product Information
http://www.samsung.com/Products/HardDiskDrive/index.htm

 

[jboriii]

found more data on the HD in the report:
[ SAMSUNG SP1604N (S013J10X669500) ]

01 Raw Read Error Rate 51 100 100 0
OK: Value is normal
03 Spin Up Time 0 76 54 4416
OK: Always passing
04 Start/Stop Count 0 100 100 623
OK: Always passing
05 Reallocated Sector Count 10 253 253 0
OK: Value is normal
07 Seek Error Rate 51 253 253 0
OK: Value is normal
08 Seek Time Performance 0 253 253 0
OK: Always passing
09 Power-On Time Count 0 98 98 1278699
OK: Always passing
0A Spin Retry Count 49 253 253 0
OK: Value is normal
0C Power Cycle Count 0 100 100 287
OK: Always passing
C2 Temperature 0 145 109 31
OK: Always passing
C3 Hardware ECC Recovered 0 100 100 107719538
OK: Always passing
C4 Reallocation Event Count 0 253 253 0
OK: Always passing
C5 Current Pending Sector Count 10 253 253 0
OK: Value is normal
C6 Off-Line Uncorrectable Sector Count 10 253 253 0
OK: Value is normal
C7 Ultra ATA CRC Error Rate 51 100 100 0
OK: Value is normal
C8 Write Error Rate 51 100 100 0
OK: Value is normal
C9 <vendor-specific> 51 100 100 0
OK: Value is normal

[ SAMSUNG SP1604N (S013J10XA78887) ]

01 Raw Read Error Rate 51 100 100 803
OK: Value is normal
03 Spin Up Time 0 81 1 3776
OK: Always passing
04 Start/Stop Count 0 100 100 295
OK: Always passing
05 Reallocated Sector Count 10 253 253 0
OK: Value is normal
07 Seek Error Rate 51 253 253 0
OK: Value is normal
08 Seek Time Performance 0 253 253 0
OK: Always passing
09 Power-On Time Count 0 100 100 587449
OK: Always passing
0A Spin Retry Count 49 253 253 0
OK: Value is normal
0C Power Cycle Count 0 100 100 222
OK: Always passing
C2 Temperature 0 109 82 43
OK: Always passing
C3 Hardware ECC Recovered 0 100 100 427393580
OK: Always passing
C4 Reallocation Event Count 0 253 253 0
OK: Always passing
C5 Current Pending Sector Count 10 253 253 0
OK: Value is normal
C6 Off-Line Uncorrectable Sector Count 10 253 253 0
OK: Value is normal
C7 Ultra ATA CRC Error Rate 51 100 100 0
OK: Value is normal
C8 Write Error Rate 51 100 100 0
OK: Value is normal
C9 <vendor-specific> 51 100 100 0
OK: Value is normal





--------[ ASPI
]--------------------------------------------------------------------------------------------------------

00 00 00 Disk Drive SAMSUNG SP1604N

00 01 00 Disk Drive SAMSUNG SP1604N

00 07 00 Host Adapter atapi

03 00 00 Optical Drive _NEC DVD _RW ND-3520A

03 07 00 Host Adapter atapi

04 00 00 Optical Drive XV0453W MHH855D
2.0B
04 01 00 Optical Drive XV0453W MHH855D
2.0B
04 02 00 Optical Drive XV0453W MHH855D
2.0B
04 03 00 Optical Drive XV0453W MHH855D
2.0B
04 04 00 Optical Drive XV0453W MHH855D
2.0B
04 05 00 Optical Drive XV0453W MHH855D
2.0B
04 06 00 Optical Drive XV0453W MHH855D
2.0B
04 07 00 Host Adapter vaxscsi

04 07 00 Optical Drive XV0453W MHH855D
2.0B
04 08 00 Optical Drive XV0453W MHH855D
2.0B
04 09 00 Optical Drive XV0453W MHH855D
2.0B
04 0A 00 Optical Drive XV0453W MHH855D
2.0B
04 0B 00 Optical Drive XV0453W MHH855D
2.0B

 

[jboriii]

Its likely just bearing whine, not a problem.
It was def not a normal noise. If I was using the PC is would freeze
for a few seconds.
I heard that type of noise before on HD's, the noise of death!


The report does't seem to paste very well.
Here's a link to a JPEG, click on it to make bigger and clearer.
http://img391.imageshack.us/my.php?image=hd8de.jpg

thanks





SMART
--------------------------------------------------------------------------------

[ SAMSUNG SP1604N (S013J10X669500) ]

ID Attribute Description Threshold Value Worst Data
Status
01 Raw Read Error Rate 51 100 100 0 OK: Value is normal

03 Spin Up Time 0 76 54 4416 OK: Always passing
04 Start/Stop Count 0 100 100 623 OK: Always passing
05 Reallocated Sector Count 10 253 253 0 OK: Value is
normal
07 Seek Error Rate 51 253 253 0 OK: Value is normal
08 Seek Time Performance 0 253 253 0 OK: Always passing

09 Power-On Time Count 0 98 98 1278739 OK: Always
passing
0A Spin Retry Count 49 253 253 0 OK: Value is normal
0C Power Cycle Count 0 100 100 287 OK: Always passing
C2 Temperature 0 145 109 31 OK: Always passing
C3 Hardware ECC Recovered 0 100 100 107722352 OK: Always
passing
C4 Reallocation Event Count 0 253 253 0 OK: Always
passing
C5 Current Pending Sector Count 10 253 253 0 OK: Value
is normal
C6 Off-Line Uncorrectable Sector Count 10 253 253 0 OK:
Value is normal
C7 Ultra ATA CRC Error Rate 51 100 100 0 OK: Value is
normal
C8 Write Error Rate 51 100 100 0 OK: Value is normal
C9 <vendor-specific> 51 100 100 0 OK: Value is normal

[ SAMSUNG SP1604N (S013J10XA78887) ]

ID Attribute Description Threshold Value Worst Data
Status
01 Raw Read Error Rate 51 100 100 803 OK: Value is
normal
03 Spin Up Time 0 81 1 3776 OK: Always passing
04 Start/Stop Count 0 100 100 295 OK: Always passing
05 Reallocated Sector Count 10 253 253 0 OK: Value is
normal
07 Seek Error Rate 51 253 253 0 OK: Value is normal
08 Seek Time Performance 0 253 253 0 OK: Always passing

09 Power-On Time Count 0 100 100 587489 OK: Always
passing
0A Spin Retry Count 49 253 253 0 OK: Value is normal
0C Power Cycle Count 0 100 100 222 OK: Always passing
C2 Temperature 0 115 82 41 OK: Always passing
C3 Hardware ECC Recovered 0 100 100 427393580 OK: Always
passing
C4 Reallocation Event Count 0 253 253 0 OK: Always
passing
C5 Current Pending Sector Count 10 253 253 0 OK: Value
is normal
C6 Off-Line Uncorrectable Sector Count 10 253 253 0 OK:
Value is normal
C7 Ultra ATA CRC Error Rate 51 100 100 0 OK: Value is
normal
C8 Write Error Rate 51 100 100 0 OK: Value is normal
C9 <vendor-specific> 51 100 100 0 OK: Value is normal

 

[Rod Speed]

found more data on the HD in the report:

Thats the one.

None of that shows any problem.

Its just bearing noise.

The freezes were something else.

[ SAMSUNG SP1604N (S013J10X669500) ]

01 Raw Read Error Rate 51 100 100 0
OK: Value is normal
03 Spin Up Time 0 76 54 4416
OK: Always passing
04 Start/Stop Count 0 100 100 623
OK: Always passing
05 Reallocated Sector Count 10 253 253 0
OK: Value is normal
07 Seek Error Rate 51 253 253 0
OK: Value is normal
08 Seek Time Performance 0 253 253 0
OK: Always passing
09 Power-On Time Count 0 98 98 1278699
OK: Always passing
0A Spin Retry Count 49 253 253 0
OK: Value is normal
0C Power Cycle Count 0 100 100 287
OK: Always passing
C2 Temperature 0 145 109 31
OK: Always passing
C3 Hardware ECC Recovered 0 100 100 107719538
OK: Always passing
C4 Reallocation Event Count 0 253 253 0
OK: Always passing
C5 Current Pending Sector Count 10 253 253 0
OK: Value is normal
C6 Off-Line Uncorrectable Sector Count 10 253 253 0
OK: Value is normal
C7 Ultra ATA CRC Error Rate 51 100 100 0
OK: Value is normal
C8 Write Error Rate 51 100 100 0
OK: Value is normal
C9 <vendor-specific> 51 100 100 0
OK: Value is normal

[ SAMSUNG SP1604N (S013J10XA78887) ]

01 Raw Read Error Rate 51 100 100 803
OK: Value is normal
03 Spin Up Time 0 81 1 3776
OK: Always passing
04 Start/Stop Count 0 100 100 295
OK: Always passing
05 Reallocated Sector Count 10 253 253 0
OK: Value is normal
07 Seek Error Rate 51 253 253 0
OK: Value is normal
08 Seek Time Performance 0 253 253 0
OK: Always passing
09 Power-On Time Count 0 100 100 587449
OK: Always passing
0A Spin Retry Count 49 253 253 0
OK: Value is normal
0C Power Cycle Count 0 100 100 222
OK: Always passing
C2 Temperature 0 109 82 43
OK: Always passing
C3 Hardware ECC Recovered 0 100 100 427393580
OK: Always passing
C4 Reallocation Event Count 0 253 253 0
OK: Always passing
C5 Current Pending Sector Count 10 253 253 0
OK: Value is normal
C6 Off-Line Uncorrectable Sector Count 10 253 253 0
OK: Value is normal
C7 Ultra ATA CRC Error Rate 51 100 100 0
OK: Value is normal
C8 Write Error Rate 51 100 100 0
OK: Value is normal
C9 <vendor-specific> 51 100 100 0
OK: Value is normal





--------[ ASPI
]--------------------------------------------------------------------------------------------------------

00 00 00 Disk Drive SAMSUNG SP1604N

00 01 00 Disk Drive SAMSUNG SP1604N

00 07 00 Host Adapter atapi

03 00 00 Optical Drive _NEC DVD _RW ND-3520A

03 07 00 Host Adapter atapi

04 00 00 Optical Drive XV0453W MHH855D
2.0B
04 01 00 Optical Drive XV0453W MHH855D
2.0B
04 02 00 Optical Drive XV0453W MHH855D
2.0B
04 03 00 Optical Drive XV0453W MHH855D
2.0B
04 04 00 Optical Drive XV0453W MHH855D
2.0B
04 05 00 Optical Drive XV0453W MHH855D
2.0B
04 06 00 Optical Drive XV0453W MHH855D
2.0B
04 07 00 Host Adapter vaxscsi

04 07 00 Optical Drive XV0453W MHH855D
2.0B
04 08 00 Optical Drive XV0453W MHH855D
2.0B
04 09 00 Optical Drive XV0453W MHH855D
2.0B
04 0A 00 Optical Drive XV0453W MHH855D
2.0B
04 0B 00 Optical Drive XV0453W MHH855D
2.0B

 

[Rod Speed]

(e-mail address removed) wrote

It was def not a normal noise.

Intermittent bearing whine isnt a normal noise.

It may not have been coming from the drive too.

If I was using the PC is would freeze for a few seconds.

Likey that was something else.

I heard that type of noise before on HD's, the noise of death!

Thats the drive recalibrating. It wont
be doing tht if you arent using the PC.

The report does't seem to paste very well.

Yeah, its a bit too wide.

Here's a link to a JPEG, click on it to make bigger and clearer.
http://img391.imageshack.us/my.php?image=hd8de.jpg

No problem there, so it confirms the HDUtil result.

The drive is fine.

SMART
--------------------------------------------------------------------------------

[ SAMSUNG SP1604N (S013J10X669500) ]

ID Attribute Description Threshold Value Worst Data
Status
01 Raw Read Error Rate 51 100 100 0 OK: Value is normal

03 Spin Up Time 0 76 54 4416 OK: Always passing
04 Start/Stop Count 0 100 100 623 OK: Always passing
05 Reallocated Sector Count 10 253 253 0 OK: Value is
normal
07 Seek Error Rate 51 253 253 0 OK: Value is normal
08 Seek Time Performance 0 253 253 0 OK: Always passing

09 Power-On Time Count 0 98 98 1278739 OK: Always
passing
0A Spin Retry Count 49 253 253 0 OK: Value is normal
0C Power Cycle Count 0 100 100 287 OK: Always passing
C2 Temperature 0 145 109 31 OK: Always passing
C3 Hardware ECC Recovered 0 100 100 107722352 OK: Always
passing
C4 Reallocation Event Count 0 253 253 0 OK: Always
passing
C5 Current Pending Sector Count 10 253 253 0 OK: Value
is normal
C6 Off-Line Uncorrectable Sector Count 10 253 253 0 OK:
Value is normal
C7 Ultra ATA CRC Error Rate 51 100 100 0 OK: Value is
normal
C8 Write Error Rate 51 100 100 0 OK: Value is normal
C9 <vendor-specific> 51 100 100 0 OK: Value is normal

[ SAMSUNG SP1604N (S013J10XA78887) ]

ID Attribute Description Threshold Value Worst Data
Status
01 Raw Read Error Rate 51 100 100 803 OK: Value is
normal
03 Spin Up Time 0 81 1 3776 OK: Always passing
04 Start/Stop Count 0 100 100 295 OK: Always passing
05 Reallocated Sector Count 10 253 253 0 OK: Value is
normal
07 Seek Error Rate 51 253 253 0 OK: Value is normal
08 Seek Time Performance 0 253 253 0 OK: Always passing

09 Power-On Time Count 0 100 100 587489 OK: Always
passing
0A Spin Retry Count 49 253 253 0 OK: Value is normal
0C Power Cycle Count 0 100 100 222 OK: Always passing
C2 Temperature 0 115 82 41 OK: Always passing
C3 Hardware ECC Recovered 0 100 100 427393580 OK: Always
passing
C4 Reallocation Event Count 0 253 253 0 OK: Always
passing
C5 Current Pending Sector Count 10 253 253 0 OK: Value
is normal
C6 Off-Line Uncorrectable Sector Count 10 253 253 0 OK:
Value is normal
C7 Ultra ATA CRC Error Rate 51 100 100 0 OK: Value is
normal
C8 Write Error Rate 51 100 100 0 OK: Value is normal
C9 <vendor-specific> 51 100 100 0 OK: Value is normal

 

[jboriii]

Postscript to this problem.

After I made the "bad" HD a slave, if worked ok for a few weeks.
Then I started hearing that noise again.
Also, the computer would freeze and when I would restart, the PC would
ask me to confirm hardware changes ie the PC would stop recognizing the
slave HD, and would then start up ok with just one HD. After some time
the second HD, would start making noise again and the PC would freeze
again, and when I would restart, the PC would start with the two HD's
again!
I did a search on groups and found something from Ron Speed regarding
"disappeared" HD's, saying it could be "the IDE controller, and even
the ribbon cable or the power supply connector".

So I swapped the CD-ROM cable with the HD one and all seem to ok now.

thanks for your help Ron.
JimBob