Safe Senders List

[Terri]

When I receive an email that goes into junk email but belongs in my inbox,
if I go to the Outlook junk mail and left click add senders domain to safe
senders list, it does not work. I have to add the name by hand in the "add"
item - is this the way this is supposed to work?
Thanks!

 

[William Lefkovics [MVP]]

When you select a message in the junk email folder (not the folder), you can
select:
Actions-->Junk E-mail-->Add Senders Domain to Safe Senders List
or
Right click on the message and then select
Junk E-mail-->Add Senders Domain to Safe Senders List

This should return a dialogue box that reads:
"The sender of the selected message has been added to your safe senders
list"

(Actually, that is an incorrect popup, since we asked for the domain to be
added, not just the sender)

 

[Terri]

Williams - did what you suggested, but after following your instructions,
there is no dialogue box that reads "The sender of the selected message has
been added to your safe senders list" ...

 

[Diane Poremsky [MVP]]

how many names are on your safe and blocked list total? there is a limit of
about 2000.

 

[Terri]

Wow - Way over 2000 - how do I decide just who to delete and should I
uncheck save all names I email?
Terri

 

[Diane Poremsky [MVP]]

Don't add names to the blocked list - it's pointless in 99.9% of the cases.
The only time it works is like for newsletters that you are too lazy to
unsub from that always come from the same domain.

Do you continue to correspond with people you send email to? If not, I would
uncheck it and add only those who get stuck in the junk folder. i.e., I get
a lot of mail from a lot of people I don;'t know and may not email again
once their problem is solved - I only add them to the safe list if they end
up in junk email - about 1 in 10 do - and only because it's the easy way to
get the message back into the inbox.