Safe mode

[lucifer94]

I am having a problem with my desktop. When I tried to uninstall pcAnywhere
it renamed a .dll and I can not log into the computer. I have to go in
through safe mode, which is no big deal normally. I can bring up the screen
in safe mode where I need to press ctrl-alt-delete, but the keyboard quits
working. I have tried using both a PS/2 keyboard and USB keyboard. I
understand the computer needs to recognize the driver for the keyboard, but I
have never had this problem before, and it recognizes the USB mouse just fine.
I can not find any answers online, and there is nothing on the MS website.
If anyone knows anything that could help me out I would appreciate it.

Thanks in advance,

Brian

 

[Kelly]

The "Welcome to Windows" Logon Screen Does Not Appear When You Start the
Computer
http://support.microsoft.com/kb/817142

Manual Edit: Go to Start/Run/Regedit and navigate to this key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version\WinLogon.
In the right pane, remove the entry for Gina.DLL.

Or...run this script and it will do it for you:

Restore the Welcome Screen - Gina.Dll Error (Line 45)
http://www.kellys-korner-xp.com/xp_tweaks.htm

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

Is it October already? Either way, Happy Birthday if today is your
birthday!

 

[lucifer94 via WindowsKB.com]

I appreciate the url's Kelly, but my main problem is that the keyboard does
not work when the main screen comes up in safe mode. I had found out about
the awgina.dll fix, which is why I was trying to get in through safe mode.
What I am trying to figure out is if it causes other problems, and if there
is a way to get the keyboard to work when I try to log in through safe mode.
It is a computer for one of my users and we have to push ctrl+alt+delete to
get to the log in screen. Since I can not log in to the computer I can not
run the awgina.dll fix. If I have to burn down the computer and start over I
will, but I am hoping to find a way to get the keyboard to work instead. I
appreciate everyones help.

Thanks in advance,

Brian

 

[Gerry]

All keys or just the Function keys. Also you may need to depress the Num
Lock key to get numeric part of the keyboard to work.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[lucifer94 via WindowsKB.com]

None of the keys worked, I could not use any of them. The Num Lock key I
could turn off and on sometimes, but even if it was on, ctrl+alt+delete still
would not work. I finally gave up and started rebuilding her computer.
Thanks for the help Gerry and Kelly.

Brian