Safe Mode

[Kathy]

A second computer in my house seems to be operating in
safe mode. Not sure why this is so and I don't know how
to get it back to normal mode. Computer was shut down
normally Tuesday night, my son turned it on the next day
and the tool bar at the bottom of my screen was gone, he
could not do anything. I spoke to a computer tech at my
work, he advised to first update my virus protection by
uninstalling Norton and installing Mcafee. When I tried
to uninstall Norton a message came up indicating install
program was not functioning due to the possibility of
operating in safe mode. Please help.

 

[CWatters]

Try restoring your PC to an earlier point (eg Monday or Sunday) using
"System Restore". The following instructions come from the help system (type
"safe mode") into the help system on your working PC....

Good luck

Colin

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To run System Restore in safe mode

Access System Restore through Help and Support.
Follow the instructions on your screen.
Notes

To access the System Restore Wizard, click Start, and then click Help and
Support. Click Performance and Maintenance, click Using System Restore to
undo changes, and then click Run the System Restore Wizard.

While the computer is in safe mode, System Restore does not create any
restore points. Therefore, you cannot undo a restoration that you performed
when the computer was in safe mode.

You can use System Restore to restore your computer to any restore point
while in safe mode. If you cannot start the computer in standard mode, you
can use System Restore to restore to a time when you could start the
computer without errors.

To restore to a time when your computer started without errors, select a
restore point as close to the time you remember it last started without
errors.

If System Restore is suspended because of insufficient disk space, you
cannot enable it by making more disk space available while in safe mode. You
must restart the computer in standard mode and make more disk space
available.

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