runtime error

[frank]

im running xp on an hp with athlon processor.
when on internet (cable modem) and picking at certain
links and pics i'll get a runtime error where it will
want me to send an error report which i do. after i do,
it shuts explorer down and i have to open it back up.
this happens VERY frequently. does anyone know what this
is, and how to fix it?

 

[Kelly]

Hi Frank,

Start here and run every one of them:

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/default.aspx?scid=kb;EN-US;827315

Ad-Aware
http://www.lavasoftusa.com/

Spybot
http://tinyurl.com/btf8

CWShredder (Line 313)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Hijack This
http://www.spychecker.com/program/hijackthis.html

Free Online Virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp