Runtime error

[Guest]

I am trying to open works and am suddenly getting a runtime error message
saying that the following file requested runtime to terminate in an unusual
way.

wkgdcach.exe

Any suggestions please on how to solve this problem?

 

[Andre Da Costa[ActiveWin]]

Can you use the Microsoft Works installation disk repair the installation?

 

[Guest]

Andre,

I have tried using the installation disc but that has not solved the problem.

 

[Guest]

For Install/Uninstall problems, including runtime errors when trying to run
the program, see the following tutorial. Once you completely uninstall the
damaged program, you can do a clean install of the program and it will work.

http://www.vistax64.com/tutorials/87249-unable-install-latest-version-program-vista.html