rundll32.exe process

G

Giovanni

Hi, I have noticed the presence of this process among the processes in the
task manager, early from the start up of windows. I am pretty sure that few
days before that process was not ALWAYS present. What do you think about?
 
M

Malke

Giovanni said:
Hi, I have noticed the presence of this process among the processes in the
task manager, early from the start up of windows. I am pretty sure that few
days before that process was not ALWAYS present. What do you think about?

That process doesn't normally start with Windows and can indicate
malware, but since I don't know anything about your computer and what
programs/processes you have running I can't say for sure. It could be in
use by something legitimate.

The normal general troubleshooting steps are:

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't [the time rundll32.exe wasn't
showing up in Startup and the time it started]?

The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

And then if you find the computer to be completely virus/malware-free
and you still have the process running, do some clean-boot
troubleshooting to narrow it down:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

You can also run Process Explorer to see what is using rundll32.exe.
http://www.microsoft.com/technet/sysinternals/default.mspx


Malke
 
D

Detlev Dreyer

Giovanni said:
Hi, I have noticed the presence of this process among the processes in
the task manager, early from the start up of windows. I am pretty sure
that few days before that process was not ALWAYS present. What do you
think about?

Start > Run: MSCONFIG > Startup tab. See if there is an adequate entry
which may or may not give you the clue. Scan your system for malware in
addition since "rundll32.exe" does not run in the background by default.
 
G

Giovanni

Thanks for all your answer. I have discovered that is correlated with the
software (Bluesoleil) of my Bluetooth dongle USB adapter that I recently
bought for my PC. I didn't want to have it started automatically at startup
so I swiched to "manual" the Services related the bluetooth from
Administrative Tools-->Services. But now I noticed I have forgot one service
related to bluetooth that is configured as "automatic".
Now when i will reboot I will tell you if this had solved the problem.
Thanks again
 
M

Malke

Giovanni said:
Thanks for all your answer. I have discovered that is correlated with the
software (Bluesoleil) of my Bluetooth dongle USB adapter that I recently
bought for my PC. I didn't want to have it started automatically at startup
so I swiched to "manual" the Services related the bluetooth from
Administrative Tools-->Services. But now I noticed I have forgot one service
related to bluetooth that is configured as "automatic".
Now when i will reboot I will tell you if this had solved the problem.
Thanks again

Glad we helped you. Thanks for letting us know.


Malke
 

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