RUNDLL error message

[Nan]

A pop up message appears and reads:
RUNDLL
An exception occurred while trying to run
c:\windows\system32\axtiveds.cpy.dll, unmonitor

What do I need to do to correct this?

Thanks kindly,
Nan

 

[roger]

Hi Nan,

A pop up message appears and reads:
RUNDLL
An exception occurred while trying to run
c:\windows\system32\axtiveds.cpy.dll, unmonitor

What do I need to do to correct this?

It is malware. Go to Start > Run > regedit, press F3 and copy and
paste axtiveds.cpy.dll in the search window, and delete all mentions
of this file in the registry. Keep pressing F3 until you get to the
end of the registry.

Also perform a malware scan using updated ad-aware and spybot:

Ad-aware
http://www.lavasoftusa.com/support/download/

Spybot S&D
http://www.safer-networking.org/index.php?lang=en&page=download

Good luck