Rules wizard set up for rule

[Guest]

I set up the Rules Wizard to send messages with key words in the subject and
or message to a certain folder. I have applied the rule and run the wizard,
but it still isn't applying the rule. Any ideas?

 

[Vince Averello [MVP-Outlook]]

Are you referring to existing messages or new messages that are currently
arriving?

 

[Jeff B.]

Do you have other rules enabled that are preceeding your new rule?
Sometimes a rule is superceeded by rules higher up the rule list that
interfere with the new rule? You could test this out by disabling all
"other" rules and sending a test messge to yourself to see if it works
by itself first.

Also check to ensure it is not sending a "copy" of the message to the
other folder rather than "moving" the message?