Rules Wizard Problem


B

Brendan Murphy

I'm using Outlook 2002 on Win XP pro. I use it with my
free POP3 hotmail account. I manually move all my e-
mails from my hotmail account folder in outlook, to my
personal folder. I wanted to create some rules that I
could run manually on my personal folder. When I'm in my
personal folder I can click on the "organize" button and
it will let me create a rule, but it won't let me open
the rules wizard to manage the rules I created. At first
when I clicked on the rules wizard I got a pop up saying
that rules wizard couldn't be used with some types of e-
mail accounts. But I checked the box to not show pop up,
so now nothing happens when I click on rules wizard. I
understand that rules wizard can't be used on POP3
accounts, but I'm moving the e-mails to my personal
folder. And why would it let me create a rule, but not
be able to manage it. Any help would be appreciated.

Brendan
 
Ad

Advertisements

M

Milly Staples [MVP - Outlook]

Hotmail is not POP3 - it is HTTP mail. Outlook cannot run rules on HTTP
mail. You have misunderstood the mail account type and have gotten it
backwards.

Hotmail = http mail = no rules.
ISP mail = POP3 mail = rules.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Brendan Murphy <[email protected]> asked:
| I'm using Outlook 2002 on Win XP pro. I use it with my
| free POP3 hotmail account. I manually move all my e-
| mails from my hotmail account folder in outlook, to my
| personal folder. I wanted to create some rules that I
| could run manually on my personal folder. When I'm in my
| personal folder I can click on the "organize" button and
| it will let me create a rule, but it won't let me open
| the rules wizard to manage the rules I created. At first
| when I clicked on the rules wizard I got a pop up saying
| that rules wizard couldn't be used with some types of e-
| mail accounts. But I checked the box to not show pop up,
| so now nothing happens when I click on rules wizard. I
| understand that rules wizard can't be used on POP3
| accounts, but I'm moving the e-mails to my personal
| folder. And why would it let me create a rule, but not
| be able to manage it. Any help would be appreciated.
|
| Brendan
 
B

Brendan Murphy

Ok, so I got it backwards. Either way, when I move the e-
mails to my personal folder, why am I able to create
rules, but then I can't manage them?
 
D

Diane Poremsky [MVP]

Try adding a fake account that has a pop account - does it let you open the
rules wizard? If not, find and rename outcmd.dat and *.srs - if this doesn't
help, rename them back to the original names.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Ok, so I got it backwards. Either way, when I move the e-
mails to my personal folder, why am I able to create
rules, but then I can't manage them?
 
Ad

Advertisements

B

Brendan

The fake Pop account worked. Thank you very much. I
appreciate it. Though it is kinda strange that I had to
do that. But it works now.

-----Original Message-----
Try adding a fake account that has a pop account - does it let you open the
rules wizard? If not, find and rename outcmd.dat and *.srs - if this doesn't
help, rename them back to the original names.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Ok, so I got it backwards. Either way, when I move the e-
mails to my personal folder, why am I able to create
rules, but then I can't manage them?

-----Original Message-----
Hotmail is not POP3 - it is HTTP mail. Outlook cannot run rules on HTTP
mail. You have misunderstood the mail account type and have gotten it
backwards.

Hotmail = http mail = no rules.
ISP mail = POP3 mail = rules.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Brendan Murphy <[email protected]> asked:
| I'm using Outlook 2002 on Win XP pro. I use it with my
| free POP3 hotmail account. I manually move all my e-
| mails from my hotmail account folder in outlook, to my
| personal folder. I wanted to create some rules that I
| could run manually on my personal folder. When I'm in my
| personal folder I can click on the "organize" button and
| it will let me create a rule, but it won't let me open
| the rules wizard to manage the rules I created. At first
| when I clicked on the rules wizard I got a pop up saying
| that rules wizard couldn't be used with some types of e-
| mail accounts. But I checked the box to not show pop up,
| so now nothing happens when I click on rules wizard. I
| understand that rules wizard can't be used on POP3
| accounts, but I'm moving the e-mails to my personal
| folder. And why would it let me create a rule, but not
| be able to manage it. Any help would be appreciated.
|
| Brendan


.


.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top