Rules only work on plain text emails?

[bsharp]

I'm using OL 2007 with Vista Ultimate.

My rules only seem to work when I send emails as plain text. When I send
them as HTML, they don't get picked up.

Any ideas?

 

[Brian Tillman [MVP - Outlook]]

I'm using OL 2007 with Vista Ultimate.

My rules only seem to work when I send emails as plain text. When I send
them as HTML, they don't get picked up.

Are you using an outgoing rule? (You must be because you said when you send
they don't get "picked up".) What is your rule attempting to do?

 

[bsharp]

It picks up on certain text in the body and if that text is present, moves a
copy into one of my inbox folders.

This is for when I forward a message to one of my employees, and I include a
certain signature, it puts a copy into a folder so I can track that I sent
the message to that employee.

When I send it as an HTML message, rule doesn't work. When I forward the
exact same message, but then choose plain text, the rule works.

Brian

 

[Diane Poremsky [MVP]]

rules don't always work well on the body of html messages. they scan the raw code and its either broken up by html tags (common on spam) or the message is base 64 or uuencoded.

bsharp wrote on Fri, 02 January 2009 18:06

It picks up on certain text in the body and if that text is present, moves a
copy into one of my inbox folders.

This is for when I forward a message to one of my employees, and I include a
certain signature, it puts a copy into a folder so I can track that I sent
the message to that employee.

When I send it as an HTML message, rule doesn't work. When I forward the
exact same message, but then choose plain text, the rule works.

Brian

--
Diane Poremsky [MVP - Outlook]



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mailto:[email protected]

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[bsharp]

Thanks, that seems to be what I'm experiencing. I believe it was working
before, almost 90% of the time, but then stopped working, then working again,
now 100% of the time not working. And each time I changed computers, or went
from XP to Vista, or Vista Premium to Ultimate, it seemed to make a change to
rules.

Guess I'll just send in plain text to be safe, thanks for the explanation of
what was causing it.

Brian

rules don't always work well on the body of html messages. they scan the raw code and its either broken up by html tags (common on spam) or the message is base 64 or uuencoded.

bsharp wrote on Fri, 02 January 2009 18:06

It picks up on certain text in the body and if that text is present, moves a
copy into one of my inbox folders.

This is for when I forward a message to one of my employees, and I include a
certain signature, it puts a copy into a folder so I can track that I sent
the message to that employee.

When I send it as an HTML message, rule doesn't work. When I forward the
exact same message, but then choose plain text, the rule works.

Brian

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]