rpc

[barry]

the wondow pops up with reference to RPC and comp shuts
down .how to fix .have win xp

 

[Jupiter Jones [MVP]]

Barry;
DISCONNECT the subject computer from any network IMMEDIATELY.

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to repair, closing ports is NOT enough.
Download the patch from the Windows Catalog.
http://support.microsoft.com/?kbid=323166
You want: 823980
You may need to do this at an uninfected computer and burn to CD or
save on floppy.

This is the IMPORTANT fix by Ron Martell:
http://www.bigblackglasses.com/Article.aspx?Article=342

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.