RPC service terminates and reboots PC!

[Ian Gordon]

Help!

My nice new XP machine comes up with a serious error when
connected to the internet, as shown in Event viewer below:
---
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 13/08/2003
Time: 19:58:28
User: N/A
Computer: MYCOMPUTERNAME
Description:
The Remote Procedure Call (RPC) service terminated
unexpectedly. It has done this 1 time(s). The following
corrective action will be taken in 60000 milliseconds:
Reboot the machine.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
---
I've searched the KB but can't find anything relevant. The
browser is IE6.

All help / pointers much appreciated as this is causing me
much grief.

With regards, Ian
(e-mail address removed)

 

[purplehaz]

You are most likely infected with a virus.



To stop the rebooting/shutdowns, right click on the task bar, choose task
manager, processes tab, look for msblast.exe. Highlight it and click end
process. Then turn on the xp firewall. Do this as quickly as you can once
the desktop comes up. Then visit the sites below for the removal and patch
info.

Norton Anti Virus
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

Network associates:
http://vil.nai.com/vil/content/v_100547.htm


Also make sure to follow the links to the Microsoft pages for the patch or
visit windows update for the patch after you remove it.


More info:

http://support.microsoft.com/?kbid=823980

 

[John]

you got the msblaster or luvsans virus. Read Purplehaz instructions titled
"Re: System Shutdown" he explains it very well.

-John L.