Right click not responding after SP2

[Gunther Vent]

I have "caught" this problem after performing the SP2 update, now when I
right click on a folder in explorer, everything comes to a halt and I have
to kill the process with task manager, and when I do it messes up the tray,
needing a reboot. I did search Google and found quite a few people with this
problem posting and not getting much real answers on how to remedy this. I
imagine even MS doesn't know squat, notably when Microsoft programs don't
get along with other Microsoft programs. In my situation, it happens even
with a clean boot with msconfig. Right clicking causes an immediate frozen
state with hourglass stuck. It happens when I try using a freeware explorer
clone, such as ExplorerXP, though the crash may not be as severe as with
explorer and may just crash instantly and dissappear. I updated my ATI
drivers, VIA drivers, mouse drivers etc just in case they might have had
something to do with it. Have an Athlon 2700 on an A7V8X-X mobo with 2gb
ram, no spyware, trojans or virii. Needless to say it is very annoying,
notably when this simple function works fine on my older win98 machine..
arrrrgggg...

Mike

 

[Nero]

I have SP2 and do not have the right click problem you say a lot of others
have.

 

[David Candy]

It's always been caused by a non MS program. Most people are too stupid to troubleshoot and I'm reluctant to waste my time.

So you say folders (not sure if I should believe you). Folders include My Comp, Control Panel, and File Folders. File Folders are things like c:\somefolder.

File Folders inherit all of Folder's settings and from AllFileSystem settings.

Therefore,

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers

What's under here in the registry (type regedit in Start Run)

(it's normally caused by contextmenuhandlers)

 

[Guest]

There are program incompatibilities that cause this, one of the most common
causes is Divx. Try removing this, and see what happens. Try the forums at
the Divx website for extra info.

 

[Gunther Vent]

To not be uber anal retentive, but in my case "Folder" is the cute little
yellow folder graphic thingy that looks like a folder in the GUI, they crash
and stop responding in explorer when I right click to access the context
menu on any of them. Not AllFileSystem OK? I can design / stress / model a
suspension bridge in 3d CAD but suck at Windoz XP registry diagnosing, (Darn
end users!) so forgive me. In my case,

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

shows

CA_Antivirus
Spysweeper
WinRAR
Winzip

DragDropHandlers show:
WinRAR
Winzip

Other folders show REG_SZ {***}


HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers

shows

Washer (winwasher5)
WinRAR
WinZip

Other folders show REG_SZ {***}

Will try uninstalling Spysweeper and E-Trust antivirus, see if that cures
it.
I can solve my problem quickly for now by restoring from my pre SP2 backup
drive image (thank goodness for removable HDD rack and drawers. - and
will wait for the incoming bug parade.
Mike

Mike









It's always been caused by a non MS program. Most people are too stupid to
troubleshoot and I'm reluctant to waste my time.

So you say folders (not sure if I should believe you). Folders include My
Comp, Control Panel, and File Folders. File Folders are things like
c:\somefolder.

File Folders inherit all of Folder's settings and from AllFileSystem
settings.

Therefore,

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers

What's under here in the registry (type regedit in Start Run)

(it's normally caused by contextmenuhandlers)

 

[Gunther Vent]

I don't have Divx installed.

Mike

 

[David Candy]

Folder should have briefcase menu as the only factory option. Zip Folders should be the only drag drop handler ({BD472F60-27FA-11cf-B8B4-444553540000}).

Directory should have Encryption, Offline, and Sharing. Has no drag drop entries by default.

Not that drag drop is relevent. Are you sure you are using XP. You seem to be missing the above, and other standard entries. Folder should have a number of column entries (4 for a Factory XP) and a briefcase property sheet. Directory should have CopyHook and Propertysheet handlers.

Anyway Export the context menu key (both) then delete them. Can you now right click. If so merge the export in and delete the sub keys one by one till you find the misbehaving one.

 

[Gunther Vent]

Removing Spysweeper cured the context menu freeze. I did have those
Encryption, Offline, and Sharing folders, didn't feel like typing em all.
Thanks for the help.

Mike

Folder should have briefcase menu as the only factory option. Zip Folders
should be the only drag drop handler
({BD472F60-27FA-11cf-B8B4-444553540000}).

Directory should have Encryption, Offline, and Sharing. Has no drag drop
entries by default.

Not that drag drop is relevent. Are you sure you are using XP. You seem to
be missing the above, and other standard entries. Folder should have a
number of column entries (4 for a Factory XP) and a briefcase property
sheet. Directory should have CopyHook and Propertysheet handlers.

Anyway Export the context menu key (both) then delete them. Can you now
right click. If so merge the export in and delete the sub keys one by one
till you find the misbehaving one.

 

[David Candy]

So I typed them all instead.

 

[Gunther Vent]

So I typed them all instead.

Oh Well.

 

[Rock]

I don't have Divx installed.

Mike

It's a known issue that spysweeper causes as you found out. Been plenty
of posts in here about it.