Right Click and get Not Responsing - need help

[Sage - John Leonard]

I have been searching for a soultion and have not come upon one yet.

Using Vista Business with a Dell Optiplex

Each time I right click my mouse (on anything) all I get is Not Responding
and I have to close the program.


This problem is not happening in Safe Mode?

I have tried the following solutions i.e.:

- Trying to run sfc /scannow (which will not run)
- Changing Performance settings - did not fix
- Doing a Restore Point (Safe Mode) - one time it worked and then went back
to same problem
- Downloading and running Shexview.exe and closing all non-Microsoft Context
Menu - no luck here!
- Installed SP2 - still have problem?

What else can I try?

thx and sorry for all the post - I need to get this fixed and I'm out of
Ideas.

 

[Dave-UK]

I have been searching for a soultion and have not come upon one yet.

Using Vista Business with a Dell Optiplex

Each time I right click my mouse (on anything) all I get is Not Responding
and I have to close the program.


This problem is not happening in Safe Mode?

I have tried the following solutions i.e.:

- Trying to run sfc /scannow (which will not run)
- Changing Performance settings - did not fix
- Doing a Restore Point (Safe Mode) - one time it worked and then went back
to same problem
- Downloading and running Shexview.exe and closing all non-Microsoft Context
Menu - no luck here!
- Installed SP2 - still have problem?

What else can I try?

thx and sorry for all the post - I need to get this fixed and I'm out of
Ideas.

Have you tried disabling/removing any antivirus software?

 

[John Galt]

I have been searching for a soultion and have not come upon one yet.

Using Vista Business with a Dell Optiplex

Each time I right click my mouse (on anything) all I get is Not Responding
and I have to close the program.


This problem is not happening in Safe Mode?

I have tried the following solutions i.e.:

- Trying to run sfc /scannow (which will not run)
- Changing Performance settings - did not fix
- Doing a Restore Point (Safe Mode) - one time it worked and then went back
to same problem

That was on August 29. How long did that last? What have you done
since then that might have started the problem again? Did you have to
reinstall any updates after the system restore?

 

[Ian D]

I have been searching for a soultion and have not come upon one yet.

Using Vista Business with a Dell Optiplex

Each time I right click my mouse (on anything) all I get is Not Responding
and I have to close the program.


This problem is not happening in Safe Mode?

I have tried the following solutions i.e.:

- Trying to run sfc /scannow (which will not run)
- Changing Performance settings - did not fix
- Doing a Restore Point (Safe Mode) - one time it worked and then went
back to same problem
- Downloading and running Shexview.exe and closing all non-Microsoft
Context Menu - no luck here!
- Installed SP2 - still have problem?

What else can I try?

thx and sorry for all the post - I need to get this fixed and I'm out of
Ideas.

The difference in safe mode is that you're using Vista's generic
mouse driver. Your OEM mouse driver may be corrupted. In safe
mode go to Control Panel > Programs & Features, and remove
your OEM mouse driver. Then reboot into normal mode and try
the right click. If it works, you should download and install the
latest driver from your mouse's OEM website.

 

[Sage - John Leonard]

Found the problem.

I was running Superantispyware.

That was the problem.

Uninstalled and re-installed - now evrything is ok.

thx for you help.

Hope this helps someone else.