Restoring Outlook 2007 after uninstalling Office 2010 Beta - Help!


G

gdarsey

I installed Office 2010 on an XP system, leaving Office 2007 on the system.
When Word 2007 would run, it would disable Outlook 2010. Uninstalling Office
2010 left Outlook 2007 unusable (too many changes). How can I recover from
this situation?
 
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D

Diane Poremsky [MVP]

Did you reinstall office 2007?

PS - if you want to try office 2010 and keep the old version, use the C2R
build.
See http://www.outlook-tips.net/archives/2009/20091215.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803
 
G

gdarsey

I didn't fully reinstall Office 2007, but I did do a Repair from the
installation CD. Everything appeared to be there after the 2010 uninstall,
and Word, etc, worked OK, but the files Outlook were too altered by 2010. I
am going to see if I have a Restore Point before the 2010 install - I didn't
check last night.


Diane Poremsky said:
Did you reinstall office 2007?

PS - if you want to try office 2010 and keep the old version, use the C2R
build.
See http://www.outlook-tips.net/archives/2009/20091215.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

gdarsey said:
I installed Office 2010 on an XP system, leaving Office 2007 on the
system.
When Word 2007 would run, it would disable Outlook 2010. Uninstalling
Office
2010 left Outlook 2007 unusable (too many changes). How can I recover
from
this situation?

.
 
D

Diane Poremsky [MVP]

Restore point might fix it- or you can try using fixmapi - problems with
mapi is the usual cause of problems.

Also, make a new profile - support files used by 2010 may cause issues in
2007.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

gdarsey said:
I didn't fully reinstall Office 2007, but I did do a Repair from the
installation CD. Everything appeared to be there after the 2010
uninstall,
and Word, etc, worked OK, but the files Outlook were too altered by 2010.
I
am going to see if I have a Restore Point before the 2010 install - I
didn't
check last night.


Diane Poremsky said:
Did you reinstall office 2007?

PS - if you want to try office 2010 and keep the old version, use the C2R
build.
See http://www.outlook-tips.net/archives/2009/20091215.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

gdarsey said:
I installed Office 2010 on an XP system, leaving Office 2007 on the
system.
When Word 2007 would run, it would disable Outlook 2010. Uninstalling
Office
2010 left Outlook 2007 unusable (too many changes). How can I recover
from
this situation?

.
 
G

gdarsey

I seem to recall some error message about mapi32.dll being a problem, so
fixmapi may be of help. Where do I find this utility?

My biggest problem is that I didn't back up the PST files before the 2010
installation, and I don't know if I can get these back. Just stupidity on my
part. I wish I would have know about www.outlook-tips.net a few days ago!

Thanks for the help.

Diane Poremsky said:
Restore point might fix it- or you can try using fixmapi - problems with
mapi is the usual cause of problems.

Also, make a new profile - support files used by 2010 may cause issues in
2007.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

gdarsey said:
I didn't fully reinstall Office 2007, but I did do a Repair from the
installation CD. Everything appeared to be there after the 2010
uninstall,
and Word, etc, worked OK, but the files Outlook were too altered by 2010.
I
am going to see if I have a Restore Point before the 2010 install - I
didn't
check last night.


Diane Poremsky said:
Did you reinstall office 2007?

PS - if you want to try office 2010 and keep the old version, use the C2R
build.
See http://www.outlook-tips.net/archives/2009/20091215.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

I installed Office 2010 on an XP system, leaving Office 2007 on the
system.
When Word 2007 would run, it would disable Outlook 2010. Uninstalling
Office
2010 left Outlook 2007 unusable (too many changes). How can I recover
from
this situation?

.
 
Ad

Advertisements

D

Diane Poremsky [MVP]

The PST file *should* be OK between the two versions - for the most part. It
will only have problems under very specific conditions. (See a post by Brian
Tillman on problems he experienced syncing with a shared pst).

On my machine, fixmapi is at C:\Windows\System32

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

gdarsey said:
I seem to recall some error message about mapi32.dll being a problem, so
fixmapi may be of help. Where do I find this utility?

My biggest problem is that I didn't back up the PST files before the 2010
installation, and I don't know if I can get these back. Just stupidity on
my
part. I wish I would have know about www.outlook-tips.net a few days ago!

Thanks for the help.

Diane Poremsky said:
Restore point might fix it- or you can try using fixmapi - problems with
mapi is the usual cause of problems.

Also, make a new profile - support files used by 2010 may cause issues in
2007.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

gdarsey said:
I didn't fully reinstall Office 2007, but I did do a Repair from the
installation CD. Everything appeared to be there after the 2010
uninstall,
and Word, etc, worked OK, but the files Outlook were too altered by
2010.
I
am going to see if I have a Restore Point before the 2010 install - I
didn't
check last night.


:

Did you reinstall office 2007?

PS - if you want to try office 2010 and keep the old version, use the
C2R
build.
See http://www.outlook-tips.net/archives/2009/20091215.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

I installed Office 2010 on an XP system, leaving Office 2007 on the
system.
When Word 2007 would run, it would disable Outlook 2010.
Uninstalling
Office
2010 left Outlook 2007 unusable (too many changes). How can I
recover
from
this situation?

.
 
G

gdarsey

I got Outlook 2007 basically working (through reinstallation and fixmapi),
but I've been getting the Microsoft Office Outlook message "Either there is
no default mail client or the current mail client cannot fulfill the
messaging request. Please run Microsoft Office Outlook and set it as the
default mail client." I think I have done this - on the Options Other Tab
under General I have checked "Make Outlook the default program for E-mail,
Contacts, and Calendar". I'm not sure what else to do.

Thanks for the help.

Diane Poremsky said:
The PST file *should* be OK between the two versions - for the most part. It
will only have problems under very specific conditions. (See a post by Brian
Tillman on problems he experienced syncing with a shared pst).

On my machine, fixmapi is at C:\Windows\System32

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

gdarsey said:
I seem to recall some error message about mapi32.dll being a problem, so
fixmapi may be of help. Where do I find this utility?

My biggest problem is that I didn't back up the PST files before the 2010
installation, and I don't know if I can get these back. Just stupidity on
my
part. I wish I would have know about www.outlook-tips.net a few days ago!

Thanks for the help.

Diane Poremsky said:
Restore point might fix it- or you can try using fixmapi - problems with
mapi is the usual cause of problems.

Also, make a new profile - support files used by 2010 may cause issues in
2007.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

I didn't fully reinstall Office 2007, but I did do a Repair from the
installation CD. Everything appeared to be there after the 2010
uninstall,
and Word, etc, worked OK, but the files Outlook were too altered by
2010.
I
am going to see if I have a Restore Point before the 2010 install - I
didn't
check last night.


:

Did you reinstall office 2007?

PS - if you want to try office 2010 and keep the old version, use the
C2R
build.
See http://www.outlook-tips.net/archives/2009/20091215.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

I installed Office 2010 on an XP system, leaving Office 2007 on the
system.
When Word 2007 would run, it would disable Outlook 2010.
Uninstalling
Office
2010 left Outlook 2007 unusable (too many changes). How can I
recover
from
this situation?

.
 
Ad

Advertisements

G

gdarsey

A complete reinstallation of Outlook 2007 took care of the problem. I
rebuilt the profile and got all accounts working fine. The PST file was fine
- I was really worried about this. Thanks for the help.

Diane Poremsky said:
The PST file *should* be OK between the two versions - for the most part. It
will only have problems under very specific conditions. (See a post by Brian
Tillman on problems he experienced syncing with a shared pst).

On my machine, fixmapi is at C:\Windows\System32

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

gdarsey said:
I seem to recall some error message about mapi32.dll being a problem, so
fixmapi may be of help. Where do I find this utility?

My biggest problem is that I didn't back up the PST files before the 2010
installation, and I don't know if I can get these back. Just stupidity on
my
part. I wish I would have know about www.outlook-tips.net a few days ago!

Thanks for the help.

Diane Poremsky said:
Restore point might fix it- or you can try using fixmapi - problems with
mapi is the usual cause of problems.

Also, make a new profile - support files used by 2010 may cause issues in
2007.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

I didn't fully reinstall Office 2007, but I did do a Repair from the
installation CD. Everything appeared to be there after the 2010
uninstall,
and Word, etc, worked OK, but the files Outlook were too altered by
2010.
I
am going to see if I have a Restore Point before the 2010 install - I
didn't
check last night.


:

Did you reinstall office 2007?

PS - if you want to try office 2010 and keep the old version, use the
C2R
build.
See http://www.outlook-tips.net/archives/2009/20091215.htm

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

I installed Office 2010 on an XP system, leaving Office 2007 on the
system.
When Word 2007 would run, it would disable Outlook 2010.
Uninstalling
Office
2010 left Outlook 2007 unusable (too many changes). How can I
recover
from
this situation?

.
 

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