Restore program will not execute

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My brother's machine must be infected, but I can't seem to do anything. I
downloaded a new version of Norton's but it won't run and I can't uninstall
it. I can't get restore to run at all. Search doesn't work. IE doesn't
know what version it is. None of the online antivirus programs will run.

Any ideas?
TIA
 
Many viruses are designed to fatally corrupt and destroy the
operating system. You can always remove the virus file,
but the damage caused by the execution of the malicious
virus code has already been done. Try the following:

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

If the "Repair Install" is unsuccessful, then you need to
start from scratch and perform a "Clean Install".

Clean Install Windows XP
http://www.michaelstevenstech.com/cleanxpinstall.html

Here's what you can do to enhance the security on your PC
http://www.microsoft.com/athome/security/protect/windowsxpsp2/Default.mspx

Antivirus software: Frequently asked questions
http://www.microsoft.com/athome/security/protect/antivirus.mspx

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| My brother's machine must be infected, but I can't seem to do anything. I
| downloaded a new version of Norton's but it won't run and I can't uninstall
| it. I can't get restore to run at all. Search doesn't work. IE doesn't
| know what version it is. None of the online antivirus programs will run.
|
| Any ideas?
| TIA
 

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