Restore points not saved

[JHL]

I recently had a HD failure and had installed a new 320 GB SATA drive and
reinstalled XP Home SP3. I created several restore points on day one as I
slowly rebuild what I had.

However today, 3 days later I do not have a previous restore point? I have
enabled restore points to C drive only, but at it's maximum it's only showing
36629 MB. My HD has 290 GB free.

Help is appreciated.

 

[JHL]

I would like to add that I went to the event viewer and on one day I had a
'sr' event. The message was *the system restore filter encountered the
unexpected error '0xC000011e' while processing the file 'cappexe.ini' on the
volume 'harddisk volume 1'. I t has stopped monitoring the volume.

I think cappexe.ini is a CA Antivirus file, which is the antivirus program
installed and running. That was the only time that error has been recorded.
It seems a one time event so far.

 

[Mick Murphy]

Click Start>Right-click My Computer>Properties>System Restore Tab across the
top>Is Turn Off system restore ticked there, or is it monitoring (C?

 

[Gerry]

JHL

A number of anti-virus programmes and Zone Alarm prevent System Restore
working. The solution is likely to be to disable the anti-virus when
using System Restore. This can cause problems in some situations when
wanting to use System Restore. You can change to another anti-programme
that does not bring this problem. An alternative is to use something
like Acronis to image your drive at regular intervals.

This site is not up to date but reflects the situation sometime after
the problem started to emerge
http://bertk.mvps.org/html/srfail.html

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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[JHL]

Thanks Gerry. I'm waiting for a shippment of Acronis as I type. I might go
back to AVG free if this happens again.

 

[JHL]

Resolution
I contacted CA tech support. I was advised to uninstall and reinstall the
software. So far it seems to be working.

 

[Gerry]

JHL

Thanks for advising how you are resolving your problem.


--



Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~