Restarting problems

G

Guest

Hi, I am experancing a problem when I am trying to shut down my system
instead of shuting down it just reboots.

When I click on start, turnoff computer, then select shut down and it just
restarts. Can someone please help me with this please.
 
S

shakey

Mannix said:
Hi, I am experancing a problem when I am trying to shut down my system
instead of shuting down it just reboots.

When I click on start, turnoff computer, then select shut down and it
just
restarts. Can someone please help me with this please.

As a temporary fix try pressing the power on/off button. NOT the power plug.
One normal restart sometimes fixers a lot of problems.
SG
 
U

Unknown

Adding to shakey's post------Hold the power on button in for at least four
seconds.
If on next boot you still have the problem go to control
panel --system--advanced tab and turn off reboot on error which will enable
you to trap/diagnose the error.
 
G

Guest

Byte said:
Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.htm

Windows stops responding during Windows XP shut down
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307274
Your computer stops responding when you try to shut down in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;313290
Windows XP Boot Problems & Edits
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

Resources for Troubleshooting Startup Problems in Windows XP
http://support.microsoft.com/?kbid=308041
Windows XP Restarts Unexpectedly or Restarts When You Shut Down
http://support.microsoft.com/?kbid=320299
You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.
Have a look in the Event Viewer for error messages(X) that can shed some
light and post it back in your next post by performing the following and also
the System File Checker (SFC) sfc /scannow:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
nass
===
www.nasstec.co.uk
 

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