Restart on XP Load

W

Wayne Nye

Hey All-
I've recently been experiencing problems which involve my computer
automatically restarting itself while loading Windows XP Pro. I have two
hard drives - the other with Windows 98 SE. I'm thinking it's a hard drive
problem because sometimes it would automatically load 98 instead of going to
the screen where I can choose. Any ideas?

-Jon

Specs:
ASUS V7N266-VM mobo
AMD T-Bird (1.33 ghz)
1 stick 512mb SDRAM
1 8 GB HD w/ 98 SE
1 40 GB HD w/ XP Pro
RADEON 7000 64 mb video card
 
W

Will Dormann

Wayne said:
Hey All-
I've recently been experiencing problems which involve my computer
automatically restarting itself while loading Windows XP Pro.

If it's during the boot process, do a logged boot until you can
reproduce the problem. The last line (or two) will usually give you an
indication of where the problem lies.

If it's rebooting after windows is loaded, make sure you disable the
option to automatically reboot in case of a STOP error. (this is a
good idea, regardless)

I trust you can google the details on how to do both if necessary.


-WD
 
W

Wayne Nye

If it's during the boot process, do a logged boot until you can
reproduce the problem. The last line (or two) will usually give you an
indication of where the problem lies.

If it's rebooting after windows is loaded, make sure you disable the
option to automatically reboot in case of a STOP error. (this is a
good idea, regardless)

My worse suspicions confirmed - I tried using an MS-DOS boot disk to access
the logs from logged boot mode and it couldn't find my primary hard drive
with windows XP. The odd thing is that the bios finds it before loading up
Windows.
 
W

Will Dormann

Wayne said:
My worse suspicions confirmed - I tried using an MS-DOS boot disk to access
the logs from logged boot mode and it couldn't find my primary hard drive
with windows XP. The odd thing is that the bios finds it before loading up
Windows.


It's probably formatted as NTFS. You won't be able to access it without
special software such as NTFSDOS (free in read-only mode).


-WD
 
W

Wayne Nye

It's probably formatted as NTFS. You won't be able to access it without
special software such as NTFSDOS (free in read-only mode).


-WD


Hahaha, of course! I switched over from FAT 32 about two weeks ago. I'll try
out NTFSDOS program and post the log.
 
W

Wayne Nye

Hahaha, of course! I switched over from FAT 32 about two weeks ago. I'll try
out NTFSDOS program and post the log.

Sorry for the double post, but I can't seem to find the boot log. I've never
had to do it with XP.
 
W

Will Dormann

Wayne said:
Sorry for the double post, but I can't seem to find the boot log. I've never
had to do it with XP.

I believe it's called ntbtlog.txt , and located in the windows directory.



-WD
 
W

Wayne Nye

I believe it's called ntbtlog.txt , and located in the windows directory.

Bad news - boot logging mode doesn't create a log. I guess it doesn't get
far along enough in the startup process to make the log. I can tell you this
however, from observations with starting in safe mode:

System files are listed and loaded until it gets to mup.sys . Then it asks
if I want to load d344bus.sys , with the escape key as an option to exclude
it. Either way I go (loading it or not) it restarts at this point.

Suggestions?
 
W

Will Dormann

Wayne said:
Bad news - boot logging mode doesn't create a log. I guess it doesn't get
far along enough in the startup process to make the log. I can tell you this
however, from observations with starting in safe mode:

System files are listed and loaded until it gets to mup.sys . Then it asks
if I want to load d344bus.sys , with the escape key as an option to exclude
it. Either way I go (loading it or not) it restarts at this point.

Suggestions?


Make sure that "Plug and Play OS" is set to "no" in the BIOS? It's a
long shot.


-WD
 
W

Will Dormann

Wayne said:
Bad news - boot logging mode doesn't create a log. I guess it doesn't get
far along enough in the startup process to make the log. I can tell you this
however, from observations with starting in safe mode:

System files are listed and loaded until it gets to mup.sys . Then it asks
if I want to load d344bus.sys , with the escape key as an option to exclude
it. Either way I go (loading it or not) it restarts at this point.

Suggestions?


Did you happen to install Easy CD Creator on your PC? That can cause
problems...


-WD
 

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