restart & log back on

[XP Home Restart & log & sleep issues]

My computer with not restart, like for downloads etc. When I log off or put
it to sleep it wont log back on or wake up. They want me to do a whole
recovery with the disk, back to original, three years ago. Please help

 

[Shenan Stanley]

My computer with not restart, like for downloads etc. When I log
off or put it to sleep it wont log back on or wake up. They want
me to do a whole recovery with the disk, back to original, three
years ago. Please help

Operating system (exactly...)?
Service pack level?
What *does* happen when you log off or put the machine to sleep? (describe
in detail)
Who is this "they" you speak of?

 

[XP Home Restart & log & sleep issues]

Operating system (exactly...)?
Service pack level?
What *does* happen when you log off or put the machine to sleep? (describe
in detail)
Who is this "they" you speak of?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way


Have a service contract from circuit city. They say it is a sofware program and is not supported.

 

[Shenan Stanley]

Have a service contract from circuit city. They say it is a
sofware program and is not supported.

What is the brand of computer?
(I don't believe Circuit City "rolls their own", but I could be mistaken.)

 

[XP Home Restart & log & sleep issues]

What is the brand of computer?
(I don't believe Circuit City "rolls their own", but I could be mistaken.)
It is an E Machine made by Gateway

 

[Shenan Stanley]

It is an E Machine made by Gateway

Then you should visit Gateway's website and get the latest hardware drivers.
Try here:
http://support.gateway.com/support/drivers/dlcenter.asp

They may even have an update for your particular issue.