restalled windows xp..help needed !!

G

Guest

i reformatted ..and reinstalled windows xp....because wasn't able to start up
computer, and couldn't go to safe mode, etc..
installation seemed to go ok...didn't see any problems as it was installing.
But now the only thing on my desktop is the "trash can" ...no sounds...and i
don't know how to go about getting windows to find my internet connection...
i use Fios (fiber optics)...and it can't find any connections. In my
"Device Manager", there are yellow questions marks by: Ethernet Controller,
Mulitmedia Controller, PCI Simple Connection Controller, SM Bus Controller,
and Video Controller.
Will I have to try to re-install it again?? I might have made a mistake
deciding on doing a restall... I have never attempted it before..
Any help or suggestions would be greatly appreciated!!
Thanks sooo much !!
 
G

Guest

i was unable to back up anything before....only the black screen..
but now .. i have windows only on the machine.. unable to connect to the
internet to search for any drivers needed (if thats what needed!)
I will try to re-install it again and see what happens. Sorry, but I'm
"plum-dum" when it comes to this type of stuff :blush:(
 
G

Guest

aldboomer said:
i was unable to back up anything before....only the black screen..
but now .. i have windows only on the machine.. unable to connect to the
internet to search for any drivers needed (if thats what needed!)
I will try to re-install it again and see what happens. Sorry, but I'm
"plum-dum" when it comes to this type of stuff :blush:(
I read some of the articles.. and its hard for me to make "head's or tails'
out of it all .. :blush:(
 
G

Guest

I'm sorry.. still unable to get anything done with my computer, any step by
step instructions from anyone?
 
D

DL

You need to install the motherboard and other hardware drivers that were
supplied with your system, usually on cd's.
If you havent got them you'd be better advised taking the sys to a shop
 
S

Shenan Stanley

aldboomer said:
i reformatted ..and reinstalled windows xp....because wasn't able
to start up computer, and couldn't go to safe mode, etc..
installation seemed to go ok...didn't see any problems as it was
installing. But now the only thing on my desktop is the "trash
can" ...no sounds...and i don't know how to go about getting
windows to find my internet connection... i use Fios (fiber
optics)...and it can't find any connections. In my "Device
Manager", there are yellow questions marks by: Ethernet
Controller, Mulitmedia Controller, PCI Simple Connection
Controller, SM Bus Controller, and Video Controller.
Will I have to try to re-install it again?? I might have made a
mistake deciding on doing a restall... I have never attempted it
before..
Any help or suggestions would be greatly appreciated!!
Thanks sooo much !!
I'm sorry.. still unable to get anything done with my computer, any
step by step instructions from anyone?

First - your desktop sounds like it looks like it should. It may be in the
wrong resolution - but overall - the general look sounds right. Right-click
on the background (anywhere where there is nothing but the background color)
and choose "Properties". Then choose the "Desktop" tab and at the bottom of
that window, click on the "Customize Desktop" button. At the top - put
checkmarks next to the items you would like to see on the desktop.

If you were expecting any of your files and documents - nope - not unless
you backed them up. All gone. All your Internet Favorites, all of your
emails, all of your contacts, all of your files and documents - they get
erased when you format.

You need hardware drivers. Looks like you will need Network first - or that
will be your best choice. And obviously - if you do not have a CD or set of
diskettes that came with this machine - you will need to use whatever
machine you are using to post on these newsgroups to go and get the drivers
and burn to CD/write to a media you can transfer over to the other machine.
From your description, you need:

- Motherboard Chipset
- Network Card
- Video Card

At the very least. Possibly dial-up modem drivers and any other cards
(firewire? etc) you have in the machine.

As for being able to give you step-by-step.. Not really. You haven't told
us what type of computer it is. Only you have the original receipt and/or
access to open the machine and see what each of those components are. If it
is a Dell/Compaq/etc - just visit the manufacturer's web page and they
usually have downloads based off the model number.. That's easiest to get
you up and going. Otherwise - you will need to figure out the manufacturer
for each of the components above (at least) and visit the manufacturer web
page and get the latest Windows XP (32 bit) driver for each of them and get
it to the machine in question by whatever external means you have (external
USB drive, CD, etc.)

Once you get the drivers - you will need to install all of the updates and
such. Before you connect to the Internet - be sure the Windows Firewall is
turned on. Then head straight to http://windowsupdate.microsoft.com/ and
install all critical updates.

Once you have visited that page a few times and there are no updates
left --> time to reinstall your applications (Office, Antivirus,
Antispyware, etc) and setup your email and newsreaders and such. Once that
is done - you should customize your desktop and start backing up your system
periodically.
 
G

Guest

thank you all so much.. i do understand what you are saying, as far as going
to the web for drivers, but today, i decided to visit my friendly
neighborhood computer shop.. and they are helping me out.....But I think i
will go ahead and visit these different web sites to see where to obtain
drivers etc.. so, hopefully i will be able to know what to do if this happens
again...
Sorry.. for being 'dumb' on this.... eventually i will learn :blush:)
thanks again..
 

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