Resetting guessing of names

[Daniel Lamb]

Good day,

Is there a way to reset the suggested name/e-mail address that pops
up when typing recipients names in the To: field of an e-mail?

I do not wish to simply turn off the feature entirely, as is
documented in the help file. It is problematic for an e-mail address of a
colleague has changed and Outlook does not "learn" that there is a new
e-mail address for this person. Contacts is my principle address source (as
opposed to Windows Address Book or other address book options). All
references to the old e-mail address have been deleted from Contacts.

 

[Russ Valentine [MVP-Outlook]]

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

 

[Lanwench [MVP - Exchange]]

Outlook doesn't do lookups to your address book(s) when doing autocomplete -
it relies on a cache of previously used addresses. If it's just for a few
people, when you get the dropdown menu suggesting the names, use the arrow
key to scroll down/select the one you don't want, and hit the delete key.