Requesting virus scan

[Peter Werner]

After doing a windows update I Now have a problem with Word & Excel files
opening slowly, with the message in the bottom left corner REQUESTING VIRUS
SCAN.
Trying to use Help lead to TOOLS, MACRO, SECURITY, but no macros were found
to have been installed and altering the security levels made no difference
at all.
Can you advise how to turn off REQUESTING VIRUS SCAN.

Regards

Peter Werner
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[DL]

If you have Norton AV, there was a recent prob with an AV update, see
symantec.com for details
David

 

[Bill Peele [MS]]

--------------------

From: "Peter Werner" <[email protected]>
Newsgroups: microsoft.public.win2000.applications
Subject: Requesting virus scan
Date: Fri, 23 Jan 2004 15:47:32 -0000

After doing a windows update I Now have a problem with Word & Excel files
opening slowly, with the message in the bottom left corner REQUESTING VIRUS
SCAN.
Trying to use Help lead to TOOLS, MACRO, SECURITY, but no macros were found
to have been installed and altering the security levels made no difference
at all.
Can you advise how to turn off REQUESTING VIRUS SCAN.

Regards

Peter Werner

--

Peter,

This is not an Office newsgroup and you may get a better answer from an Office newsgroup or a newsgroup specific to the
applications involved.

With that said, the only time I have seen the Requesting Virus Scan on the status bar of Word or Excel is when the installed
anti-virus has a Office plug-in that is used to scan any document being opened by the Office applications.

For example, the URL below points to a page at Symantec which tells how to turn off and on the Norton Office plug-in.

<http://service1.symantec.com/SUPPORT/nav.nsf/docid/1999091612160606?Open&src=bar_sch_nam&docid=
2002080511355806&nsf=nav.nsf&view=d4578f66d8f00a0188256d4e006aaa94&dtype=&prod=&ver=&osv=&osv_lvl=>

The above line may wrap so be sure to get everthing between the < and > symblols.

Bill Peele
Microsoft Enterprise Support

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