Repost: Export to PDF - Smaller Fonts - Known Issue

[Mythran]

Reposted, originally posted in microsoft.public.vb.crystal which is not an
MSDN managed newsgroup....

POST BELOW
---------------------

We develop our applications and reports using Visual Studio 2008 with
Crystal Reports Basic for Visual Studio 2008. The same issue that's been
around for years, where you export a report to PDF and during the export
process, CR shrinks the fonts of text and field objects on the report.
Simply put, this is overly annoying. Now that we've upgraded our
application to use VS2008 (from VS2003).

When we use larger fonts, the font size appear (but upon closer inspection,
are not exactly) very close to the right size, but they are not. Not only
that, the size of the fields in question still shrink! The field width
shrinks but the font does not....so, either we have smaller font sizes that
really makes the reports look ugly, or larger font sizes with LOTS of
clipping of the text within the object.

How can we get around this to where the exported report actually looks like
the report in the designer? #1, we have to use crystal reports and #2, we
have to export to PDF....

As a side question, why hasn't Business Objects fixed this problem? It's
been a
known problem for many years...they had a hotfix which fixed it by
truncating
text....but in the designer, the text fits perfectly...so they provided a
hotfix for the hotfix which just removes the previous hotfix and the
developer is back to square 1! This is a hurdle that stinks....

Mythran

 

[Jialiang Ge [MSFT]]

Hello Dentone,

This sounds like a Crystal Report Development issue. On your side, Crystal
Report shrinks the fonts of text and field objects on the report. I'm not
an expert on CR. Microsoft supports setup and installation for the Crystal
Reports products that are included with Microsoft Visual Studio. All other
support is provided by Crystal Decisions. We would like to suggest you post
the question in businessobjects forum.

http://technicalsupport.businessobjects.com/cs/forums/13/ShowForum.aspx
[Crystal Reports]

http://support.microsoft.com/kb/317789/en-us
[Licensing and support for Crystal Reports for Visual Studio .NET and for
Visual Studio 2005]

Hope this helps. If you have any more concern, please also feel free to let
us know. We are glad to assist you.

Regards,
Jialiang Ge ([email protected], remove 'online.')
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
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[Mythran]

Hello Dentone,

This sounds like a Crystal Report Development issue. On your side, Crystal
Report shrinks the fonts of text and field objects on the report. I'm not
an expert on CR. Microsoft supports setup and installation for the Crystal
Reports products that are included with Microsoft Visual Studio. All other
support is provided by Crystal Decisions. We would like to suggest you
post
the question in businessobjects forum.

http://technicalsupport.businessobjects.com/cs/forums/13/ShowForum.aspx
[Crystal Reports]

http://support.microsoft.com/kb/317789/en-us
[Licensing and support for Crystal Reports for Visual Studio .NET and for
Visual Studio 2005]

Hope this helps. If you have any more concern, please also feel free to
let
us know. We are glad to assist you.

Regards,
Jialiang Ge ([email protected], remove 'online.')
Microsoft Online Community Support

Thanks for responding...you may want to update your records though for the
future....Business Objects no longer supports Crystal Reports. SAP supports
Crystal Reports. The links you posted are invalid now and lead to exception
pages...

Was hoping someone here would have experienced this and found a fix....oh
well..

Thanks,
Mythran

 

[Jialiang Ge [MSFT]]

Thanks for the information.

Sorry for not being able to help you in this post. I understand that you
are in need of helps. If I knew CR, I would do the researches and share my
findings on my own initiative. I hope you will get a pleasing solution of
this issue soon from the new responsible persons.

Regards,
Jialiang Ge ([email protected], remove 'online.')
Microsoft Online Community Support

=================================================
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

This posting is provided "AS IS" with no warranties, and confers no rights.
=================================================

 

[Mythran]

Thanks for the information.

Sorry for not being able to help you in this post. I understand that you
are in need of helps. If I knew CR, I would do the researches and share my
findings on my own initiative. I hope you will get a pleasing solution of
this issue soon from the new responsible persons.

Regards,
Jialiang Ge ([email protected], remove 'online.')
Microsoft Online Community Support

=================================================
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

This posting is provided "AS IS" with no warranties, and confers no
rights.
=================================================

Its ok. Thanks for attempting to help....

Mythran