reported error code (0x8000CCC78)

[Iris]

I am very new to this. I have been using outlook express and havent had a
problem until I moved my computer. Everything is back working except I cant
send out messages. it gives error code task'mail.comcast.net (0x8000CCC78)
says cannot send message verify email address. the server responded 5.1.0
authentication required. message still come in, but cant go out.

email address is the same in there, and comcast claims it is not their issue
but check with microsoft.

thanks for any help and time!

 

[K. Orland]

Are you still using Outlook Express? If so, this is the wrong newsgroup.
Outlook Express is part of Internet Explorer, not Microsoft Office. You need
to post in the appropriate OE newsgroup.

If you're now using Microsoft Outlook, please post the version (Help >
About).

 

[K. Orland]

PS It's likely not a Microsoft issue, it's more than likely you haven't set
authentication to your outgoing SMTP email server.

 

[Janet]

I am very new to this. I have been using outlook express and havent had a
problem until I moved my computer. Everything is back working except I cant
send out messages. it gives error code task'mail.comcast.net (0x8000CCC78)
says cannot send message verify email address. the server responded 5.1.0
authentication required. message still come in, but cant go out.

email address is the same in there, and comcast claims it is not their issue
but check with microsoft.

thanks for any help and time!

 

[Milly Staples [MVP - Outlook]]

Try posting this in an Outlook Express news group - this is not one of them.
Outlook is a part of Microsoft Office and is what this group supports.
Outlook Express is a part of Internet Explorer and has its own news groups.

You can also find some good Outlook Express information here:

http://www.insideoutlookexpress.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Janet asked:

| "Iris" wrote:
|
|| I am very new to this. I have been using outlook express and havent
|| had a problem until I moved my computer. Everything is back working
|| except I cant send out messages. it gives error code
|| task'mail.comcast.net (0x8000CCC78) says cannot send message verify
|| email address. the server responded 5.1.0 authentication required.
|| message still come in, but cant go out.
||
|| email address is the same in there, and comcast claims it is not
|| their issue but check with microsoft.
||
|| thanks for any help and time!
||
||
|| --
|| Blessings,
|| Iris