Reply issue when using multiple accounts

[paul.gibson]

I currently have Microsoft Mail set up with two accounts. I have two
issues that I'm looking for help with:

1) When I reply to a message, the "From" address in the resulting e-
mail is not always the address that the original message was received
on. Sometimes it is set to the other of my two accounts. Is there any
way to configure things so it always uses the address the original
message was sent to?

2) Is there a way to have separate address books for each of the two
accounts?

TIA

 

[Gary VanderMolen]

Comments inline:

I currently have Microsoft Mail set up with two accounts. I have two
issues that I'm looking for help with:

1) When I reply to a message, the "From" address in the resulting e-
mail is not always the address that the original message was received
on. Sometimes it is set to the other of my two accounts. Is there any
way to configure things so it always uses the address the original
message was sent to?

When replying, Windows Mail will normally use the account that
originally downloaded that message. Sometimes the account info gets
lost. This can happen with imported or restored mail, or from antivirus
interference. To check on this, add the Account column to the column
headers in the message list pane. To do so, right-click on any column
heading, select 'Columns...'
When the account info is missing, Windows Mail uses the default account.

2) Is there a way to have separate address books for each of the two
accounts?

Not in Windows Mail. If you upgrade to Windows Live Mail, it has the
option to tie your contacts to a 'Live ID', and you can switch between
Live IDs to see the contacts associated with that Live ID.

 

[graham]

Comments inline:



When replying, Windows Mail will normally use the account that
originally downloaded that message. Sometimes the account info gets
lost. This can happen with imported or restored mail, or from antivirus
interference. To check on this, add the Account column to the column
headers in the message list pane. To do so, right-click on any column
heading, select 'Columns...'
When the account info is missing, Windows Mail uses the default account.



Not in Windows Mail. If you upgrade to Windows Live Mail, it has the
option to tie your contacts to a 'Live ID', and you can switch between
Live IDs to see the contacts associated with that Live ID.

Gary,

Reference question 1 above I have a similar problem. If I KNOW that the
incoming email has some of the account information missing what remedial
action can I take.
My default account is shown correctly in Tools, Accounts,etc.
I'm using AVG antivirus. Thanks.

 

[Gary VanderMolen]

If the emails that have their account info missing are not imported or
restored ones, then your antivirus is stripping that account info.
Do the following:
Uninstall AVG, then reinstall, but select 'custom' install, which then
allows you to unselect installing its troublesome email scanning
module.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm