Reply from ASUS

[General Mail]

Hi everyone in this thread.

What is written below was my response for the USB motherboard problems. I
guess the part where the computer is dead didn't sink in, either that or I
need some instruction on how to update the bios without a functioning
computer.

"Dear Customer,
Thank you for contacting ASUS Customer Service.
My name is Penny and I would be assisting you today.

I'm sorry to reply your letter so late. Sorry for any inconvenience that
caused to you.
Please enter ASUS website and download the latest BIOS v1007 to update, then
have a test. The URL of download is:
http://www.asus.com.tw/support/download/item.aspx?ModelName=P5P800&Type=BIOS"


Brent

 

[RBM]

You're lucky, I can't even get that much of a response from them

 

[Andre LaFramboise]

it took them 3 weeks to answer a question that I had about temperature.the
computer could have melted by then.if they can not provide an answer in a
timely fashion say 2 days ,then they should remove the service so you do not
have any expectation.that or say it could take 4 weeks to answer.