replace french style quotation marks (guillemets) with smart quote

[Dave Chappell]

My Word 2000 program has suddenly started, at random it seems, doing
quotation marks in the french style (guillemets) instead of the smart quotes
I normally use, even when the citation of an article is in English. Yet I
cannot even type a guillemet in find and replace to change it, nor has any
other function addressed the problem. Can you please help?

 

[grammatim]

If it works like 2003, then some part of your document is set to
Language French. Select All; then Tools > Language > Set Language and
choose one of the Englishes. It won't convert the guillemets back for
you, but at least it won't automatically insert them any more.

To Find/Replace all of them, select one, and Copy/Paste it into the
Find window of the Find/Replace pane.

 

[Dave Chappell]

Thank you for your advice, the first part seems to have worked, but as for
the second part, correcting the individual errors, I can't find a way to put
the selected guillemet into the find box, instead it puts it into the
document text each time, both on my laptop and when I try it on the desktop
with a mouse. The best I have been able to do is replace the double
guillemet with two single quote marks using control and quote mark key
(adding shift does not work to get a double curly quote), but it does not
look right to the eye...

 

[Dave Chappell]

At least, thanks to your help, I can manually change the guillemets to curly
quotes now, and since I caught it early on, the problem seems to be
eliminated. Thanks!

 

[Suzanne S. Barnhill]

Just type a double quote from the keyboard in both "Find what" and "Replace
with" boxes.