Repeated Downloading of EMail Messages in Outlook 2003

[Lynn Q]

Hi there,

This problem has only started happening in the past few weeks with no
apparent cause as nothing has changed here on this Windows XP Pro SP2
system. Outlook 2003 SP1 has all updates applied.

In my mail settings I have Outlook set to Leave Messages on Server from my
POP3 account. I use Outlook as the master message store but this way I can
read new or retrieve an older message from anywhere. These are not MSN
accounts.

Can someone tell me why this has started occurring? We're at a few hundred
e-mails that are being repeatedly downloaded (then deleted, but they keep
re-appearing from the server). If I close Outlook and then open it again,
the process repeats itself. Actually even if it is left open for a
half-hour it will re-download the messages continually, like a loop. It
doesn't know when to stop!

Any suggestions much appreciated. Thanks!

 

[jbackhaus]

I have the exact same problem. I hope someone can help us soon

 

[Milly Staples [MVP - Outlook]]

If you have Norton Internet Security, Antivirus, or McAfee AV or Firewall
set to scan incoming and outgoing mail, disable it. If you cannot disable
it, remove the program and reinstall and elect a custom installation without
the mail scanning.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Lynn Q asked:

| Hi there,
|
| This problem has only started happening in the past few weeks with no
| apparent cause as nothing has changed here on this Windows XP Pro SP2
| system. Outlook 2003 SP1 has all updates applied.
|
| In my mail settings I have Outlook set to Leave Messages on Server
| from my POP3 account. I use Outlook as the master message store but
| this way I can read new or retrieve an older message from anywhere.
| These are not MSN accounts.
|
| Can someone tell me why this has started occurring? We're at a few
| hundred e-mails that are being repeatedly downloaded (then deleted,
| but they keep re-appearing from the server). If I close Outlook and
| then open it again, the process repeats itself. Actually even if it
| is left open for a half-hour it will re-download the messages
| continually, like a loop. It doesn't know when to stop!
|
| Any suggestions much appreciated. Thanks!

 

[Brian Tillman]

This problem has only started happening in the past few weeks with no
apparent cause as nothing has changed here on this Windows XP Pro SP2
system. Outlook 2003 SP1 has all updates applied.

In my mail settings I have Outlook set to Leave Messages on Server
from my POP3 account. I use Outlook as the master message store but
this way I can read new or retrieve an older message from anywhere. These
are not MSN accounts.

Known issue for which there is a hotfix. See
http://support.microsoft.com/?id=885870