Repeated Blue Screen Problems.

[Guest]

Let me just say that I've had this PC for 6 years without one single blue
screen.

In any case, I'm starting to experience blue screens of death. Rather than
get a frozen blue screen that stops my system, I get a brief flash of a blue
screen complete with a restart, once the OS is fully booted.

The message doesn't flash for long enough for me to really know what is
going on, but from what I've been able to decipher, some kind of hardware bug
is causing the blue screen. It say something like, "use diagnostic utility,
then restart" etc. I don't know what device is causing the problem. In these
6 years, the configuration of my system hasn't changed much, and recently
nothing has changed. A week ago, this computer worked, and since then I've
done nothing different

Any ideas at all?

 

[Rock]

Let me just say that I've had this PC for 6 years without one single blue
screen.

In any case, I'm starting to experience blue screens of death. Rather than
get a frozen blue screen that stops my system, I get a brief flash of a
blue
screen complete with a restart, once the OS is fully booted.

The message doesn't flash for long enough for me to really know what is
going on, but from what I've been able to decipher, some kind of hardware
bug
is causing the blue screen. It say something like, "use diagnostic
utility,
then restart" etc. I don't know what device is causing the problem. In
these
6 years, the configuration of my system hasn't changed much, and recently
nothing has changed. A week ago, this computer worked, and since then I've
done nothing different

Turn off automatic restart on error. Right click My Computer | Properties |
Advanced tab | Settings under Startup and Recovery. Untic automatically
restart on system error. Ok out. Now when it crashes it should stop at the
blue screen. Record the message verbatim. You can start your research on
it here:

http://aumha.org/win5/kbestop.htm

Also look in the logs in Event Viewer for error messages at the time of the
blue screen.

 

[Bruce Chambers]

Let me just say that I've had this PC for 6 years without one single blue
screen.

In any case, I'm starting to experience blue screens of death. Rather than
get a frozen blue screen that stops my system, I get a brief flash of a blue
screen complete with a restart, once the OS is fully booted.

The message doesn't flash for long enough for me to really know what is
going on, but from what I've been able to decipher, some kind of hardware bug
is causing the blue screen. It say something like, "use diagnostic utility,
then restart" etc. I don't know what device is causing the problem. In these
6 years, the configuration of my system hasn't changed much, and recently
nothing has changed. A week ago, this computer worked, and since then I've
done nothing different

Any ideas at all?

To get the error message from the blue screen (a.k.a. the BSOD --
Blue Screen of Death), you'll need to turn off WinXP's automatic
reboot "feature:" Right-click My Computer > Properties > Advanced >
Startup and Recovery > Uncheck "Automatically restart." The next time
your PC crashes, you'll be left with a blue screen full of memory
addresses and other seeming gibberish. The top 2 or 3 lines of this
screen will contain information that can help solve your problem.
Carefully write down these lines and post the exact text back here.
Hopefully, one of us will be able to provide some insight.

Additionally, you should check your Event Logs to see if they can
shed any light on the matter, To do so, Right-click My Computer >
Manage > Event Viewer > System and Application. Record the specifics
of any red-flagged error messages and post the exact text back here.
Again, hopefully, one of us will be able to provide some insight.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

 

[Wesley Vogel]

You may have a failing piece of hardware.

Try booting in Safe Mode.

To start the computer in safe mode
1. (Re)start your computer.
2. When the machine first starts again it will generally list some
equipment that is installed in your machine, amount of memory, hard
drives installed etc. At this point you should gently tap the F8 key
repeatedly until you are presented with a Windows XP Advanced Options
menu.
3. Select the option for Safe Mode using the arrow keys on your keyboard.
(NUM LOCK must be off before the arrow keys on the numeric keypad will
function.)
4. Then press enter on your keyboard to boot into Safe Mode.
5. Do whatever tasks you require and when you are done reboot to boot back
into normal mode.

If Windows launches before you can choose a safe mode, restart your computer
and try again.

Then if you can...

This won't fix your problem, but it'll keep your machine from rebooting.

Unless the rebooting is caused by a hardware problem.

It may also help reading a BSOD. Blue Screen Of Death.

Choosing recovery actions if Windows stops unexpectedly.

Right click My Computer | Properties | Advanced tab |
Click the Settings button under Startup and Recovery |
Under System Failure | UNCheck: Automatically restart |
Click OK | Click Apply | Click OK

Automatically restart
[[Specifies whether Windows will automatically reboot whenever the system
stops unexpectedly.
You must be logged on as a member of the Administrators group to set
recovery options.]]

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

I can't even get that far. Once the OS is booted up, the explorer.exe process
seems to be completely messed up. I can't do anything to the taskbar--it
doesn't respond at all. Additionally, if I try to access the My Computer
properties, the click does nothing. No windows open. I'd have to try and
alter that setting through some other means.

This is a problem in addition to the blue screen I mentioned earlier.

Again, any thoughts aside from the safe mode suggestions [which I will be
trying later]

 

[Rock]

I can't even get that far. Once the OS is booted up, the explorer.exe
process
seems to be completely messed up. I can't do anything to the taskbar--it
doesn't respond at all. Additionally, if I try to access the My Computer
properties, the click does nothing. No windows open. I'd have to try and
alter that setting through some other means.

This is a problem in addition to the blue screen I mentioned earlier.

Again, any thoughts aside from the safe mode suggestions [which I will be
trying later]

To get the error message from the blue screen (a.k.a. the BSOD --
Blue Screen of Death), you'll need to turn off WinXP's automatic
reboot "feature:" Right-click My Computer > Properties > Advanced >
Startup and Recovery > Uncheck "Automatically restart." The next time
your PC crashes, you'll be left with a blue screen full of memory
addresses and other seeming gibberish. The top 2 or 3 lines of this
screen will contain information that can help solve your problem.
Carefully write down these lines and post the exact text back here.
Hopefully, one of us will be able to provide some insight.

Additionally, you should check your Event Logs to see if they can
shed any light on the matter, To do so, Right-click My Computer >
Manage > Event Viewer > System and Application. Record the specifics
of any red-flagged error messages and post the exact text back here.
Again, hopefully, one of us will be able to provide some insight.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand
Russell

Restart and as the BIOS splash screen disappears repeatedly tap the F8 key
to bring up the Advanced Options men. There should be a choice on there to
not automatically restart on an error, or from that menu boot into safe mode
if you can and make the change. While in Safe Mode look in the event viewer
logs for error messages.

 

[Guest]

You may have a failing piece of hardware.

Try booting in Safe Mode.

To start the computer in safe mode
1. (Re)start your computer.
2. When the machine first starts again it will generally list some
equipment that is installed in your machine, amount of memory, hard
drives installed etc. At this point you should gently tap the F8 key
repeatedly until you are presented with a Windows XP Advanced Options
menu.
3. Select the option for Safe Mode using the arrow keys on your keyboard.
(NUM LOCK must be off before the arrow keys on the numeric keypad will
function.)
4. Then press enter on your keyboard to boot into Safe Mode.
5. Do whatever tasks you require and when you are done reboot to boot back
into normal mode.

If Windows launches before you can choose a safe mode, restart your computer
and try again.

Then if you can...

This won't fix your problem, but it'll keep your machine from rebooting.

Unless the rebooting is caused by a hardware problem.

It may also help reading a BSOD. Blue Screen Of Death.

Choosing recovery actions if Windows stops unexpectedly.

Right click My Computer | Properties | Advanced tab |
Click the Settings button under Startup and Recovery |
Under System Failure | UNCheck: Automatically restart |
Click OK | Click Apply | Click OK

Automatically restart
[[Specifies whether Windows will automatically reboot whenever the system
stops unexpectedly.
You must be logged on as a member of the Administrators group to set
recovery options.]]

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Let me just say that I've had this PC for 6 years without one single blue
screen.

In any case, I'm starting to experience blue screens of death. Rather than
get a frozen blue screen that stops my system, I get a brief flash of a
blue screen complete with a restart, once the OS is fully booted.

The message doesn't flash for long enough for me to really know what is
going on, but from what I've been able to decipher, some kind of hardware
bug is causing the blue screen. It say something like, "use diagnostic
utility, then restart" etc. I don't know what device is causing the
problem. In these 6 years, the configuration of my system hasn't changed
much, and recently nothing has changed. A week ago, this computer worked,
and since then I've done nothing different

Any ideas at all?

I might have a similar problem but I get the message dump. I have
experienced blue screen few times in last few weeks. The computer will
restart every time and this is the “dump†I received:


BCCode : 10000050 BCP1 : E2F30000 BCP2 : 00000000 BCP3 : BF0323BA

BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

Anyone know what does this means?

Thank you.

Sasha.

 

[Rock]

I might have a similar problem but I get the message dump. I have
experienced blue screen few times in last few weeks. The computer will
restart every time and this is the “dump†I received:


BCCode : 10000050 BCP1 : E2F30000 BCP2 : 00000000 BCP3 :
BF0323BA

BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

Anyone know what does this means?

See this link to start with:
http://aumha.org/a/stop.htm
0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

And do a Google search for this error for more ideas. There are many
possible causes. You might want to start by testing the memory using at
least two of these memory testing utilities. They will create a bootable
floppy or CD. Boot from that and let each utility run for some time, not
just a single pass. Any errors at all, replace the RAM.

Memtest86+
http://www.memtest.org/

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

DocMemory Memory Diagnostic
http://www.simmtester.com/page/products/doc/download.asp

As a tip, it's best not to post your new issue as a reply to a previous
thread. Start a new thread and include relevant details about the issue and
it's history (which you didn't in this case). Good luck.

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