repair systm configration

[Guest]

my computer got a virus and now its telling me that my systm cofiguration or
something is corrupt or missing and that i should insert the windows xp home
edition startup and then press r to repair. but then brings me to a black
screen and to type a command which one do i use?

any help will be greatly appreciated and also if someone can give me a phone
number to someone from microsoft so i can contact them. can you please email
any replies to (e-mail address removed).

 

[Bruce Chambers]

my computer got a virus and now its telling me that my systm cofiguration or
something is corrupt or missing and that i should insert the windows xp home
edition startup and then press r to repair. but then brings me to a black
screen and to type a command which one do i use?

any help will be greatly appreciated and also if someone can give me a phone
number to someone from microsoft so i can contact them. can you please email
any replies to (e-mail address removed).

It's not very likely that this was caused by a virus. You have a
corrupted registry.

How to Recover from a Corrupted Registry that Prevents Windows XP from
Starting
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

Once you've recovered, you might want to look here, as well:

How to Troubleshoot Registry Corruption Issues
http://support.microsoft.com/default.aspx?scid=kb;en-us;822705

--

Bruce Chambers

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