Repair Problems

[anonymous user]

I got hit with some malware that really did a number on windows. I was able
to remove the malware but some windows services were disabled or damaged.
(Cryptographic was one of them)

I uninstalled IE 7 then attempted a windows repair following the directions
I found here. Got 60% finished with copying files then I got a message that
unable to copy "file a". I did the retry but that failed so I did the skip
file. Got another "unable to copy file b" and tried again but still no luck
so I skipped file b also. Then I got a succession or errors "unable to copy
file c, file d" etc. so I abandoned the process.

Was able to boot into windows but it's looking pretty shaky so far.

What is my next step? Do I attempt to repair again or do I just reinstall
windows? Or is there a plan C? lol

TIA

Patti

 

[db ´¯`·.. >]

well, if windows repair
fails, then you might
try booting into the
recovery console and
run a chkdsk /r
at the disk prompt.

 

[Malke]

I got hit with some malware that really did a number on windows. I was
able to remove the malware but some windows services were disabled or
damaged. (Cryptographic was one of them)

I uninstalled IE 7 then attempted a windows repair following the
directions
I found here. Got 60% finished with copying files then I got a message
that
unable to copy "file a". I did the retry but that failed so I did the
skip
file. Got another "unable to copy file b" and tried again but still no
luck
so I skipped file b also. Then I got a succession or errors "unable to
copy file c, file d" etc. so I abandoned the process.

Was able to boot into windows but it's looking pretty shaky so far.

What is my next step? Do I attempt to repair again or do I just reinstall
windows? Or is there a plan C? lol

Truthfully, at this point I'd just back up any data you need (if you haven't
already done this) from outside the operating system (using Knoppix or a
Bart's PE for ex.) and do a clean install. From your description of the
issues, it is likely that 1) your machine is still infected; 2) the
operating system damage is too great to repair.

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What
you will need on-hand

Malke

 

[Rock]

I got hit with some malware that really did a number on windows. I was
able
to remove the malware but some windows services were disabled or damaged.
(Cryptographic was one of them)

I uninstalled IE 7 then attempted a windows repair following the
directions
I found here. Got 60% finished with copying files then I got a message
that
unable to copy "file a". I did the retry but that failed so I did the
skip
file. Got another "unable to copy file b" and tried again but still no
luck
so I skipped file b also. Then I got a succession or errors "unable to
copy
file c, file d" etc. so I abandoned the process.

Was able to boot into windows but it's looking pretty shaky so far.

What is my next step? Do I attempt to repair again or do I just reinstall
windows? Or is there a plan C? lol

Backup and do a clean install.

 

[anonymous user]

Thanks everyone for the feedback.

I had already backed up and just finished the reinstall and the upgrade to
SP2. Ready to start all the updates...sigh!

I hate scumware!

Patti

 

[Rock]

Thanks everyone for the feedback.

I had already backed up and just finished the reinstall and the upgrade to
SP2. Ready to start all the updates...sigh!

I hate scumware!

Patti

Best thing you can do to protect yourself, besides not getting infected in
the first place is to invest in a drive imaging program such as Acronis True
Image, and an external USB hard drive. A drive imaging program makes a
compressed image of the drive contents which can be saved on an external
drive. With a large drive you can save multiple images.

If something damages the system such as a malware infection, that cant' be
fixed, then just restore the most recent image and in less than an hour your
back to the previous running state. Make images regularly based on how
often your system changes.

I do a full system image weekly with a nightly incremental image. All is
done automatically over night when the system is not in use. This is very
low cost insurance considering the time and effort your putting in to
rebuild the system.

Make an image before installing software or making any changes to the
system. Then if that goes bad and you can't recover you have this as a fall
back. ATI can image on a drive or partition basis, it also does disk
cloning and file backups. Restores from an image can be done on a drive,
partition, file or folder basis.

The cost for it is in the $30-$40 range and external drives are low cost now
too.

I highly recommend it.