Repair Install Vista over Vista question

M

Martin ©¿©¬

Hi
I must have downloaded a virus/trogan/malware because system restore
and my Microsoft office suite won't work and I've been googling
looking for a fix, but with no success so far

Is it possibe to run a repair of Vista rather than a full re-install?
 
R

Rick Rogers

Hi,

Doing a repair install (or in-place upgrade) will not remove a virus or
trojan. You need to either concentrate on actually removing the malware or
backup data and start with a clean install.

Start with cleanup tools from malwarebytes.org and superantispyware.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

in message
news:[email protected]...
 
M

Martin ©¿©¬

Hi,

Doing a repair install (or in-place upgrade) will not remove a virus or
trojan. You need to either concentrate on actually removing the malware or
backup data and start with a clean install.

Start with cleanup tools from malwarebytes.org and superantispyware.

Thanks Rick
I have used malwarebytes, Nod 32 AV, & Spybot
malware & Spybot found & removed one item each
I have also re-activated system restore in the registry, but it is
still not working, and office says it is not on the computer
I tried to re-install, but it failed!

It looks like I've got the opportunity to go back to XP
 
M

Martin ©¿©¬

To follow up, I did a system restore in safe mode & everything is
working again <hip, hip>
 
T

Tony UK

Are you also using Norton Internet Security? Please see my post on this which
is newer then yours today.
 
M

Martin ©¿©¬

Are you also using Norton Internet Security? Please see my post on this which
is newer then yours today.

NO, I wouldn't have Norton anywhere near my system
 

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