repair corrupt data in outlook calendar- can't open or dismiss


B

Bahama mama

I have a reminder that cannot be opened or dismissed. It says it's 198 weeks
overdue. When I try to open I get a message: Cannot open the item for this
reminder, cannot locate recurrence information for this appointment, data has
become corrupt. When I try to dismiss the message is: cannot turn off this
reminder, may be reminded again. I have been to the "start" date but there
is nothing there to delete. It's affecting my BlackBerry sync. Today I
wasted 3 hours of my life talking to HP tech support who were unable to
assist. Any ideas?
 
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M

Milly Staples [MVP - Outlook]

Have you tried starting Outlook one time with the /cleanreminders switch?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Bahama mama asked:

| I have a reminder that cannot be opened or dismissed. It says it's
| 198 weeks overdue. When I try to open I get a message: Cannot open
| the item for this reminder, cannot locate recurrence information for
| this appointment, data has become corrupt. When I try to dismiss the
| message is: cannot turn off this reminder, may be reminded again.
| I have been to the "start" date but there is nothing there to delete.
| It's affecting my BlackBerry sync. Today I wasted 3 hours of my
| life talking to HP tech support who were unable to assist. Any
| ideas?
 

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