Ooooooooo Sharon F.,
You are .......well....an angel tech goddess, providing of course your
gender matches your on line name. I have been changing files in several
folders immediately after being careful to assimulate the closest,
"Hide............." phrase, to yours for .... " known file extensions" with
perfect precision. No more message!!!!
I found, "Hide extensions for known file types", placed a check next to it.
Completed your instructions (although I clicked "Apply", before "O.K.") and
'voila'!!!
THANK YOU !!! THANK YOU !!! THANK YOU !!!
Since you helped me with that annoyance...........could you maybe help with
determining the reason I can no longer get my "Lexmark X83 All-in-One"
printer to fully install to my computer.
Yes, I have installed SP2. Prior to that update there was never any problem
uninstalling and re-installing when faced with, "Failed to communicate with
the printer" or similar message. Just thought I'd include this tidbit of
information.
If so, O.K., if not, I understand.
Everything I've done:
1.) Tried uninstalling and completely removing anything in my 'C

rive' that
had to do with Lexmark and then attempted re-installing the software.
2.) Downloaded from Lexmark site on my own all the same troubleshooting
ideas and did exactly what the on site troubleshooter detaled that a Lexmark
tech suggested through several days of email support.
a. Using the 'clean utility.exe' uninstaller.
b. Drivers re-installation for the software.
c. Next suggestion was for me to try installing my printer on another
computer. I don't have access to another printer to have tried this
troubleshooting step. If I had, this may have, this would have been reason to
replace my printer!!!!!! Have not printed more than 1,500 pages from this
printer from my computer. It does still copy independently though.
3.) Next, I contacted Dell support. There I was instructed to use my
"Drivers and Utilities" CD. Don't remember how we got to the area with
'yellow' question marks but turns out that the CD solved that problem with
drivers. Then when the uninstallation/re-installation failed I was transfered
to a 'Dell' printer specialist that basically walked me through the very same
check. Followed by a, "Yep, can't help ya unless you completely save
everything to disk and uninstall your whole system !!!
Sir, are you ready to begin?" Not NO !!!!! But, H....! NO!!!
Sharon F. ....... OTHERWISE, the whole system works absolutely fine.
Incidently, I am so against dumping and starting fresh because I did all
that 5 times over the 1st 18 months (through this past June 2004). I kept
telling these guys on the otherside of the 'pond' that even I as a novice
felt that the hard drive was the culprit !!! Eventially, I landed an 'Angel"
very much like you that actually stuck with me. She called back on time
(within 15 minutes) as she promised each day for a whole week. She left me
with specific instructions that had the computer go through a complete
diagnostics check. When she called me back, I had the results that I read to
her over the phone and then she agreed with me and sent a 'tech' to replace
the drive.
Well, "THANK YOU" so very, very, very much,