Removing a un-needed service

[Bill Post]

System: Win XP Home Edition, Service pack 3

After un installing a anti virus program, a couple of services were left
behind
which are preventing me from installing a later version of the software.
The error I get when trying to install the software is:

Local machine: installation failed
Installation:
Error: Action failed for file avgtdix.sys: creating service....
The name is already in use as either a service name or a service display
name.
It seems that the only way to do the install is to first remove the existing
service
listings.

Can anyone help?

Thanks,
Bill

 

[John John - MVP]

Best to use removal utilities from the AV vendors for this. Looks like
you want to completely remove AVG:

http://www.avg.com/ca-en/download-tools
AVG Antivirus and Security Software - Tools download

See here for other AV packages:

http://www.computerhope.com/forum/index.php?topic=59979.0
Removal Tools and Methods for Uninstalling Major Antivirus Products

John

 

[JGreg7]

You can usually go back to the AV program supplier to get an uninstaller
package for the software. I have found the simple uninstalls rarely work for
AV programs, you have to use the companies uninstaller tool.

 

[Sol]

In the event your AV software company does not supply the uninstaller, there
are some 3rd party uninstall programs. I am not a company rep for any
software company. I have used Revo Uninstaller to remove an unwanted program
and was very satisfied. I am sure there are others.

Good luck. I know how annoying these situations can be.