removing a shared folder

[Guest]

A user has her ex-boss's mailbox in her folder list He left and she wants
this removed.
I went into E-Mail Accounts | View or change existing e-mail accounts,
selected Microsoft exchange server, click Change, click More Settings,
selected Advanced tab. I expected to see her ex-boss's mailbox listed but
there are no mailboxes listed here.
Where is this defined and how do I get rid of it?
Help!!!!!

 

[Judy Gleeson \(MVP Outlook\)]

Right click her Mailbox | then Properties | Advanced | Advanced. that's
where you can add and remove other Mailboxes.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here: www.judygleeson.com
Canberra, Australia

 

[Guest]

Hi Judy,
I have the same issue. The location you reference is the same as the
initial post only accessed from a different path. The user (whose account was
previously deleted) does not appear there however it does appear in the "All
Mail Folders" pane. It is definitely profile related however short of
deleting the user's profile and recreating it, is there another location
(possibly the registry) where this can be corrected?

Thanks
Jeff Colorossi