Remove SmartBridge Alert on start up

[Guest]

Since installing Explorer 7 the following message appears:
GETPROCESSIMAGEFILE NAME NEW PSAPI.DLL The procedure entry point could not
be located in the dynamic link library.
How do I rectify am using XP.

 

[Guest]

Hi richard,

From previous IE7 Release Notes:

"SmartBridge is distributing an old version of PSAPI.DLL. As a result, users
may receive the following error message after installation of Internet
Explorer 7 Beta:
SmartBridge Alerts:MotiveSB.exe Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic link library PSAPI.DLL

To work around this error:
Navigate to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)
Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally."



Regards,