"Remove" Option Missing in "Add/Remove Programs"

[Guest]

The uninstaller for Pinnacel Studio v.9 did something I have not seen happen
before.

When I go to Panel -> Add/Remove programs I get the list of all my
programs. However, when I click on any entry, the "Remove" buttons are
missing. The only option that is left there is information on frequency of
use.

How do I get "remove" buttons put back there?

What is interesting is, each newly installed program has the right options.
I am stuck with several programs I do not want that were there before
infamous Pinnacle snafu. I'd hate to do XP reinstall for something this
small.

Has anyone run into a similar situation?

 

[Wesley Vogel]

Some applications in Add/Remove Programs list are missing Change and Remove
buttons
http://www.winxptutor.com/arpbuttons.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Unfortunately, that key only has only 6 subfolders. No program listing,
except for my AV and FV software.
Is there maybe another key where this info might be stored?

 

[Ramesh, MS-MVP]

Assuming that you've already uninstalled Pinnacle studio, then use the
Windows Installer Cleanup utility to remove the traces of that application.

Third-party alternative:

MyUninstaller: Alternative to the standard Windows Add / Remove module:
http://www.nirsoft.net/utils/myuninst.html

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Unfortunately, that key only has only 6 subfolders. No program listing,
except for my AV and FV software.
Is there maybe another key where this info might be stored?

 

[Guest]

My UnInstaller only shows 2 programs installed on my system. The registry
workaround also shows only 2 programs. What happened to the other entries?

 

[Ramesh, MS-MVP]

The other entries may be coming from the following registry locations:

HKEY_CURRENT_USER\SOFTWARE\Classes\Installer\Products

and

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products

Windows Installer Cleanup Utility - Description:
http://windowsxp.mvps.org/msiclean.htm

Additional information
===============

You can remove an application using the Msiexec.exe command-line options.

Example: To remove MSN Messenger:

msiexec /uninstall "C:\WINDOWS\Installer\MSN Messenger 7.5.0299\msnmsgs.msi"

The Command-Line Options for the Microsoft Windows Installer Tool
Msiexec.exe:
http://support.microsoft.com/?kbid=314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com



My UnInstaller only shows 2 programs installed on my system. The registry
workaround also shows only 2 programs. What happened to the other entries?