Remove Comcast Constant Guard

[Andy]

How in the blankety blank blank do you remove COMCAST's Constant guard program ?

It only pops up in a browser.

Thanks.

 

[meerkat]

How in the blankety blank blank do you remove COMCAST's Constant guard
program ?

It only pops up in a browser.

Thanks.

Hi Andy go into Google and type in Remove COMCAST's Constant guard .
You should find something to help you.
It will probably need to be removed in SAFE mode.

 

[Andy]

Hi Andy go into Google and type in Remove COMCAST's Constant guard .

You should find something to help you.

It will probably need to be removed in SAFE mode.

I already did that.

If I knew the name of the executable, I could delete it.

Andy

 

[Andy]

From: "Andy" <[email protected]>







http://customer.comcast.com/help-an...d-protection-suite-sofAlltware/--DaveMulti-AV Scanning Tool - http://multi-av.thespykiller.co.ukhttp://www.pctipp.ch/downloads/dl/35905.asp

All I found at comcast is to use windows un-installer.

 

[meerkat]

All I found at comcast is to use windows un-installer.

OK. Andy. restart your machine in SAFE mode, then go to Add/Remove programs
and delete it.
Then restart your machine as normal. Best wishes..meerkat

 

[Paul]

http://customer.comcast.com/help-an...all-constant-guard-protection-suite-software/

Multi-AV Scanning Tool -
http://multi-av.thespykiller.co.ukhttp://www.pctipp.ch/downloads/dl/35905.asp

http://customer.comcast.com/help-an...all-constant-guard-protection-suite-software/

I love how, on the one hand, Comcast give away a "security suite".
Then on the other, offer...

"XFINITY Signature Support. Subscribers to our affordable,
premium support service..."

In other words, *pay* to remove the product they trapped
you into accepting.

Good business.

It's like the door to door vacuum salesman, who dumps
a can of dirt on your carpet as part of a vacuum cleaner
demonstration.

And that Comcast web page, only recommends the standard "Add/Remove" path.

There is a reference to a removal tool here, but the original poster
doesn't comment on it. So we don't know whether you run this instead
of using Add/Remove, or after running Add/Remove. (The tool is either
a full uninstaller, or it's a cleanup afterwards tool.)

http://forums.comcast.com/t5/Securi...-Protection-Suite-extension-from/td-p/1446351

This is the tool.

http://downloads.idvault.com/comcast/cleaner/constantguardcleaninstall.exe

That also suggests the company that sources the software (IDVault?).
One of those dead-end style support pages. Typically, an OEM software
product, the company "giving it away" provides support. So IDVault would
say "it's Comcast's problem".

http://cgps.idvault.com/support/contactus.html

Help is as near as... traversing the entire web, looking for it...
This is a Comcast customer, with Constant Guard installed...

http://www.clipartguide.com/_named_...eton_Behind_a_Business_Desk_clipart_image.jpg

Paul

 

[Andy]

How in the blankety blank blank do you remove COMCAST's Constant guard program ?



It only pops up in a browser.



Thanks.

I installed No Script again and the problem has not returned so far.

Andy

 

[J. P. Gilliver (John)]

(If it's a browser add-on, check the browser's add-on controls; in
Firefox they're under Tools [or Ctrl-Shift-A] and each one has a disable
button. I can't speak for other browsers.)

All I found at comcast is to use windows un-installer.

From that I take it that it isn't in the add/remove list. This probably
means that the uninstaller didn't complete for whatever reason. One
solution to this often suggested (I don't know for this ComCast thing,
but in general) is to reinstall the offending software (yes, however
much it grates to do so!), after which its entry in add/remove may
reappear, and can be invoked and will work.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

No matter how beautiful a girl is, no matter how much you might love her,
squeeze her tight enough and she'll fart - Joe Barron, quoted by son Fred ("My
Family" creator), RT, 15-21 March 2003