Remote Procedure Call Locator stopped

[Guest]

I'm a Mac person trying to help my Mom with her Dell running XP Home. I used
Windows Update to install Service Pack 2, and now her PC has gone batty.
When I try to get to the internet, I get a Remote Procedure Call error, and
it shuts down the computer in 60 seconds.

Also, I get Generic Host Command errors.

Any ideas?

 

[Guest]

By the way, I checked under MSCONFIG, and the Remote Procedure Call Locator
is stopped.

 

[Larry Samuels]

The computer is infected with one of the Sasser worm variants. Run a virus
scan with an updated scanner.

--
Larry Samuels Associate Expert
MS-MVP (2001-2005)
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
Expert Zone-

 

[Guest]

Now the problem is it won't let me run the W32.Sasser Removal Tool I
downloaded from Symantec. If I try to open a web browser or task manager, it
gives me a Remote Procedure Call error and closes the computer in 60 seconds.

 

[Larry Samuels]

Unplug the connection to the network and it should let you stay up.
If the shutdown window opens again, go to Start/Run type "shutdown.exe -a"
to abort the shutdown.

--
Larry Samuels Associate Expert
MS-MVP (2001-2005)
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
Expert Zone-

 

[derek.witt]

Actually the forementioned shutdown silliness is a classic symptom of
the Blaster worm.

Have you tried to run the removal tool in safe mode?