remote maintenance

G

Guest

Hi

Does anyone know if i can do maintenance on my access database remotely via
the internet?

Natasha
 
A

Arvin Meyer [MVP]

Sure if you use terminal services in Windows XP and no one has the database
open. To turn it on, open the Control Panel, go to System, then go to the
Remote tab.
 
A

Albert D. Kallal

You certainly can use one of the many "remote" systems available on the
internet (GotoMyPc, or CoPilot).

for remote support of my customers, you can see the following screens as to
how this works:

http://www.kallal.ca/ridestutorialp/remote.html

For updating their software (and, in many cases to people I never met in
person), I use a installer, and the following screens show how I update my
clients software

http://www.kallal.ca/ridestutorialp/upgrade.html

the installer I am using is free (inno), and can be found here:

http://www.jrsoftware.org/isinfo.php

So, between allowing updates of software, and remote support options, you
can well support your clients across the street, or across the country. I do
both now, and the internet really ushers in a new era for support, as you
can now expand your reach beyond your physical limitations of your one city.

The above software update concept does assume that even your single user
clients are running a split database, as then you can simply supply them
with a new "mde" for the next great version...

With the above remote support, and updates...I can support a client
anywhere, anytime...just as well as being there...(in fact, better). Last
week I did training of users of my software, and then are in a different
county..and I never met them..but, the training (with the remote software),
and software installs went as well as if I was on-site, and yet I never met
them....
 
R

ruralguy via AccessMonster.com

I do it on mine using RemoteDeskTop. I'm sure there are other methods as
well.
 

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