remote desktop

[aaron]

I would like to enable remote desktop via group policy. I have a bunch of
remote users and would like to be able to enable remote desktop on their
machine so that my support people can connect and fix the problems easier.
Is this possible through GP, if so where is the setting?

TIA,
aaron

 

[MadDHatteR]

From what I've been able to tell, remote desktop (on XP only, obviously)
runs by default. The only reason you can't connect is because this little
registry dword says you can't:
HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Terminal
Server\\fDenyTSConnections
Setting this to 1 disables rdesktop. Setting it to 0 enables rdesktop.

I usually find it takes a reboot before the change takes effect. If you put
this key into a machine policy, it might just enable remote desktop the way
you want. (This, BTW, is a great way to remotely enable remote desktop --
use regedt32 to set the key, call shutdown to reboot, and you can now adjust
"local security settings" through rdesktop.)

\\ MadDHatteR

 

[Leigh Bennett]

To the best of my kniowledge this isnt possible through AD
not unless your running TS on all the clients, but i doubt
that.

To remotely control a users desktop you should look for a
software called VNC (Virtual Network Computing). Just do a
Google for VNC, you'll find it ok.
The usage of this software will fundementally be decided
on how your remote support personnel connect to your
network.
If they connect via a router or VPN, you shouldnt have a
problem.

 

[MadDHatteR]

To the best of my kniowledge this isnt possible through AD
not unless your running TS on all the clients, but i doubt
that.

All the XP clients *are* running TS (although it's called remote desktop)
unless you specifically disabled it. If you create a registry group policy
to set the key I mentioned before, you will effectively have enabled remote
desktop on all your computers. If you want to change *who* can use the
remote desktop (i.e. if you want it other than the default Administrators),
you'll have to get more complicated, but just turning it on should be easy.

\\ MadDHatteR