"Remote Desktop Disconnected" error


O

Omar Alvarado

I have a Windows 2000 server. When an end user connects
via Remote Desktop Connection to the server (or even when
I run RDC right from the server), this error comes
up: "The remote computer disconnected the session because
of an error in the licensing protocol. Please try
connecting to the remote computer again or contact your
server administrator." I'm having a hard time pinpointing
why I'm getting this error. Any ideas?

Thanks,

Omar Alvarado
 
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V

Venkat Srinivasan.R

This posting is provided "AS IS" with no warranties, and confers no rights

Hi,

I found the following link that talks about ur prb :

Troubleshooting Licensing Error Messages :
http://www.microsoft.com/resources/documentation/WindowsServ/2003/standard/p
roddocs/en-us/Default.asp?url=/resources/documentation/WindowsServ/2003/stan
dard/proddocs/en-us/mstsc_tshoot_lic.asp

Cause: The licensing protocol handles the communication of licensing
information between your computer and the remote computer. If there is an
error in the licensing protocol, your computer cannot be connected to the
remote computer.

Solution: Try connecting to the remote computer again. If you continue to
receive this error message, contact the server administrator.

Regards,
Venkat.
 
V

Vera Noest [MVP]

Since the poster probably *is* the system administrator, that's
hardly going to help him.

Omar, this error can appear if you had a temporary license and the
90 days has expired. It can also appear if you do not have a
TS License server in your domain, or the TS cannot find the LS.

Is there anything in the EventLog on your TS?
Have you checked your licensing situation? Free TS CALs available?
Can the TS locate the LS?
Which OS are your clients running?

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

(e-mail address removed) (Venkat Srinivasan.R) wrote in
 
G

Guest

Same thing happened to me - but checking the Terminal Server licenses showed all have been used up. I called the Microsoft Clearinghouse to explain that many of the computers to which licenses had been issued in the past were no longer using the terminal server. They gave me a new license number to install, which once again provided the number of TS licenses we had purchased.
 
J

Jurres

i also have this problem, but i'm trying login remotly to
a server and i get the same thing, should i not have full
access as administrator, even if there are no licenses
left?
 
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V

Vera Noest [MVP]

Anything in the EventLog on the TS?
Can the TS locate the LS?

You can try to remove the license from the clients:

187614 - Removing Terminal Server Licenses from an RDP Client
http://support.microsoft.com/?kbid=187614

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

=?Utf-8?B?UnVkaWdlciBKb2hs?= <Rudiger
(e-mail address removed)> wrote in
 
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