Remote Desktop Connection Web Connection

[Steve]

Hi:

I'm using Windows Server 2000 and installed IIS and
downloaded the Remote Desktop Connection Web Connection,
set my internal IP address, etc. But then when I tried
to connect through IE, I received an Error 500--Internal
Server Error. Per my ISP, Port 80 is definitely open.
So, I don't know if I configured installing IIS
incorrectly or if there was a problem with installing
Remote Desktop Web. Any help?

Thanks,
Steve

 

[Netwerkz]

Hi:

I'm using Windows Server 2000 and installed IIS and
downloaded the Remote Desktop Connection Web Connection,
set my internal IP address, etc. But then when I tried
to connect through IE, I received an Error 500--Internal
Server Error. Per my ISP, Port 80 is definitely open.
So, I don't know if I configured installing IIS
incorrectly or if there was a problem with installing
Remote Desktop Web. Any help?

Thanks,
Steve

I am guessing from your paragraph that your ISP
is hosting Win2K+IIS for you(?)and you are trying
to connect via web client.

Does your ISP allow port 3389 traffic?
That's the port that TS connections default to.

 

[Steve]

I am hosting myself, but my Internet Provider, Comcast,
has both ports 80 and 3389 open. I've had no trouble
with my clients accessing my server through Port 3389,
but I'm trying to set up the Web Connection and that's
where I'm having trouble--don't know if it's a problem
configuring my server with IIS or configuring Web
Connection.

HELP!

 

[Netwerkz]

I am hosting myself, but my Internet Provider, Comcast,
has both ports 80 and 3389 open. I've had no trouble
with my clients accessing my server through Port 3389,
but I'm trying to set up the Web Connection and that's
where I'm having trouble--don't know if it's a problem
configuring my server with IIS or configuring Web
Connection.

HELP!

So, when you launch "default.htm" in the TSWEB folder
of where you installed the Web client, you enter the
IP address or hostname of the Win2K TS box and you get
an "Error 500--Internal" message?

But if you launch the normal Remote Desktop client on the
same client, you can log into the Win2K TS just fine?

 

[Alex K. Angelopoulos [MVP]]

Hi:

I'm using Windows Server 2000 and installed IIS and
downloaded the Remote Desktop Connection Web Connection,
set my internal IP address, etc. But then when I tried
to connect through IE, I received an Error 500--Internal
Server Error. Per my ISP, Port 80 is definitely open.
So, I don't know if I configured installing IIS
incorrectly or if there was a problem with installing
Remote Desktop Web. Any help?

That's a web page error; you're pretty definitely not getting the web page
served to you. I believe this can result from a permission denial when the
IIS service accesses something and doesn't have sufficient rights. I would
make sure security logging is on, then just try accessing the page via IE
right from the server console; you should see some kind of access denial
flagging the file that can't be accessed - probably the default.htm itself.

 

[Steve]

Yes,you're right. There's no problem with regular Remote
Desktop. But when using the default.htm of the TSWeb and
entering the internal IP address in the IE Browser, I
receive the 500 Error--Internal Server Error.

Help!

 

[Netwerkz]

Hi - see bottom

Yes,you're right. There's no problem with regular Remote
Desktop. But when using the default.htm of the TSWeb and
entering the internal IP address in the IE Browser, I
receive the 500 Error--Internal Server Error.

Help!

You mentioned you installed IIS. Are you hosting any
web site from it? Did you make any changes to the
default install of it or make security changes?

I ask because there really isn't much to do when
you instsall TS on Win2K - it selects/installs IIS
as needed and IIS's default config works without
changes for TS web connections.

Also, the following link leads me to believe
that IIS could be the problem:
http://support.microsoft.com/default.aspx?scid=318380

The 500 series messages all seem to point to IIS.

An easy test would be to use your current TS web client
to connect to another TS box - if you have one.

 

[Netwerkz]

What service pack are you running on the TS/IIS server?

 

[Guest]

I have a preconfigured Remote Desktop Web Connection that you can download
from my website. Simply edit the default.htm file with a text editor loke
notepad and enterthe NAT Ip Address of your firewall where the file has
"WAN_IP_Address_Here".

If you have no firewall and your server is directly connected to the
Internet (Not Recommended) then you'd enter your Public IP Address

http://www.workthin.com/ZIP/TSWeb.zip

More info here:
http://www.workthin.com/tshta.htm

Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com