Remote Assistance: never get the "Take Control"

[Guest]

I have tried this on my home LAN from four different XP PCs. I can request
assistance, and accept the request but a window is supposed to pop-up with a
Take Control button (or so the help file says). I never get the window on
any of the PCs. I cannot figure-out how to go to the next step.

Anyone able to help? Thanks.

- Jeremy

 

[Guest]

OK, with UPnP enabled on my router, I can make the connection. However, it
quits almost immediately with "You have been disconnected from Jeremy's
computer." But it gives no reason.

Any suggestions?

Thanks,
Jeremy

 

[Jonathan Kay [MVP]]

Greetings Jeremy,

If you've been trying it over and over without rebooting, you'll get this behavior. Reboot
both PCs and then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
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