Remote Assistance: Firewall Configuration?

L

livechaz

Does anyone have a link on how to configure firewalls between 2 Vista
machines to allow Remote Assistance? I've disabled the Windows OneCare
firewalls on both machines and the invitation still doesn't work -- I believe
I need to configure the routers to permit certain ports or something to make
it work -- but, I haven't been able to find specifics on how to do this, what
ports, etc... Anyone able to help?! Thanks!!!!!!!!!!!!!
 
R

Robert L. \(MS-MVP\)

You need to forward port 3389 to the computer for remote desktop connection.
It depends on your router. This how to may help.

How to forward prot in linksys routerHow to forward port in Linksys router.
This how to based on Linksys BEFVP41 router and the example is forwarding
port 3389 for TS access. ...
www.howtonetworking.com/Routers/forwardport2.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
L

livechaz

Thanks -- that'll probably do it, but, in those directions there's mention of
entering the computer's IP address -- occasionally, this changes... do I need
to make an entry for what it might be? For those who might also want the
info, here's the text from the link he provided:

This how to based on Linksys BEFVP41 router and the example is forwarding
port 3389 for TS access.

1. Run Web-based Utilities by using an internet browser. Type the router's
IP in address, for example, http://192.168.1.1.

2. Click The Applications & Gaming tab.

3. You will see the Port Range Forwarding screen.

4. Enter TS as the name of the application.

5. Enter 3389 as port # under Start and End.

6. Select Both for TCP and UDP.

7. In IP Address, Enter the private IP address of one computer that you want
to access.

Note: to find the computer's IP address, run Command Prompt on the XP, type
ipconfig command and press Enter.

8. Check the Enabled box to enable the services you have defined. Port Range
Forwarding will not function if the Enabled button is left unchecked.

9. Click the Save Settings button to save these changes.
 

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