Remote assistance does not see Messenger

[gregt812]

I am trying to use the remote assistance feature of XP. I can not sen
invite through Messenger because it says "Windows Messenger no
installed". Messenger is installed. How do I get remote assistance t
see that messenger is installed

 

[Jonathan Kay [MVP]]

Greetings,

Actually you're using MSN Messenger; Remote Assistance in Windows XP requires Windows
Messenger to be installed (these are two separate products!). You'll need to reinstall
Windows Messenger from here:
http://microsoft.com/downloads/details.aspx?familyid=b475d2d1-6266-4d82-bf78-14597545a6b4
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.