remote assistance could not resolve host name

[Guest]

Whenver someone sends me a request for remote assistance I keep getting this
error - "Remote Assistance connection could not be established because the
remote host name could not be resolved. Please try again." I'm running XP
Pro w/ SP2. I have DSL on a Linksys router. Are there special port rules I
need to apply in the router in order to get remote assistance to work?
Windows firewall settings are already set up to allow it.

 

[Richard G. Harper]

Read here:

http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/adminra.mspx

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Richard G. Harper [MVP Shell/User] (e-mail address removed)
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